Fountain Valley, 92708, CA,
United States
Memorial Health Services Technographics
Memorial Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Memorial Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Memorial Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Memorial Health Services has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, LeaveSource Enterprise for Absence and Leave Management in 2019, MicroStrategy ONE Analytics for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Memorial Health Services is running and its propensity to invest more and deepen its relationship with Oracle , Qcera , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Memorial Health Services revenues, which have grown to $2.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Memorial Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Memorial Health Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Memorial Health Services implemented Oracle Cloud ERP as its central ERP Financial platform to consolidate financial and HR transactional processing across a multi-hospital, affiliate system. The project explicitly targeted Oracle Cloud ERP alongside Oracle Cloud HCM and SCM components to move the health system from an on-premises PeopleSoft footprint to Oracle Cloud SaaS, PaaS and IaaS hosting models.
The implementation included redeployment activities from Oracle PeopleSoft ERP, specifically migrating self-hosted PeopleSoft FSCM v8.8 to Oracle Cloud ERP and SCM and converting a heavily customized PeopleSoft HCM v9.1 to a vanilla Oracle Cloud HCM configuration. Functional modules and capabilities implemented included a new financial chart of accounts, project and grant labor distribution into payroll accounting lines, inventory management with Fluid mobile inventory and barcode scanning, eProcurement, accounts payable, accounts receivable, and asset management, alongside core payroll and HCM processes.
Operational coverage encompassed Finance and HR business functions, payroll, supply chain and materials management, and affiliate procurement processes, with change management and training delivered to support adoption. The program was executed for a multi-hospital and affiliate scope and staffed with a combined onsite and offsite consulting team, seven functional leads, five technical resources, and three change management and training resources, driven by a single program project plan and defined deliverables.
Governance and process controls were enforced using Agile accelerators and formal scope mechanisms, including Scope Scorecards, Change and Decision Records, and RICEW tracking dashboards, with audience appropriate project status dashboards presented to executive leadership and project sponsors. The rollout included business process realignment activities such as consolidating pay cycles, aligning HR structures to the new Finance budget and department structure, and driving affiliate adoption of standardized eProcurement, AP, AR and AM processes as part of the Oracle Cloud ERP deployment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qcera | Legacy | LeaveSource Enterprise | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Memorial Health Services implemented LeaveSource Enterprise from Qcera as its platform for Absence and Leave Management. The deployment is branded as OnLOA and is used for HR absence intake and FMLA leave intake and management across its Southern California health system.
LeaveSource Enterprise is configured to support intake and case management workflows, centralized leave tracking, documentation capture and status tracking, and employee self service and supervisor self service via the OnLOA portal. The implementation centers on standard absence intake forms, FMLA eligibility processing workflows and role based access for HR administrators, supervisors and employees.
Operational coverage extends across Memorial Health Services sites in Southern California and impacts HR leave administration, workforce management and supervisory absence oversight. Governance is organized around centralized HR leave administration with standardized FMLA workflow controls and portal based employee interaction through OnLOA.
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014, Memorial Health Services deployed MicroStrategy ONE Analytics as its enterprise Analytics and BI platform to standardize reporting across its Southern California hospital network and to support management and clinical reporting. The implementation targeted both Web and Desktop report consumers and involved requirements gathering with management users to deliver interactive documents and scorecards that surface evidence based best practice metrics.
The deployment included creation of MicroStrategy ONE Analytics objects such as conditional, transformational, dimensional and compound metrics, filters, prompts, templates and formatted reports, along with custom groups and consolidations. Teams built Intelligent Cubes, datasets from OLAP services, derived metrics and view filters, and applied ApplySimple and ApplyComparison functions for complex metrics, while designing dashboards with selectors like radio buttons, check boxes, sliders and button bars for interactive analysis.
Architecturally the environment used MicroStrategy components including Desktop, Architect, Web, Narrowcast Server, Enterprise Manager and Object Manager, integrated with Oracle 9.1 and Oracle 10g databases, Informatica PowerCenter ETL, and enterprise SQL based data warehouses. Work included importing tables from the warehouse catalog, creating logical tables, building transformations for week over week analysis, and close coordination with the ETL team for data validation and SQL verification.
Governance and rollout encompassed development lifecycle controls and testing, managing migrations of MicroStrategy projects and objects from Development to Testing to Production, producing design and technical specification documents, and coordinating test plans and usage scenarios with managers. VLDB property tuning, SQL validation against the warehouse, troubleshooting of prompts filters templates and consolidations, and optimization of reports were part of operational governance to improve execution and maintainability.
Deliverables included interactive dashboards and scorecards produced with MicroStrategy ONE Analytics, custom drill maps and drill across options, and Narrowcast enabled distribution for formatted output. Baseline standard documentation created during the program directly helped the organizations baseline group improve quality of service and resolve tickets faster, and report optimization work improved execution characteristics of deployed reports.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2013 | 2013 |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Threat Modeling, Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Memorial Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Memorial Health Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||