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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Mercedes-Benz Nederland
Location
Ravenswade 4,,
Nieuwegein, 3439 LD,
Netherlands
Website
https://www.mercedes-benz.nl/
Phone
31 30 247 1911
Artw industry
Automotive
Employee
Revenue

Mercedes-Benz Nederland Technographics

Mercedes-Benz Nederland Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz Nederland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Mercedes-Benz Nederland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mercedes-Benz Nederland has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015, Genesys Cloud CX for Call Center in 2018, Web1on1 Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz Nederland is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mercedes-Benz Nederland revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz Nederland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mercedes-Benz Nederland Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2018 2019
CRM CRM 2003 2004
Customer Experience CRM 2018 2018
Customer Support CRM 2019 2020
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2016 2016
Tag Management CRM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web1on1 Legacy Web1on1 Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019 In 2019, Mercedes-Benz Nederland deployed the Web1on1 Chatbot. The Web1on1 Chatbot is implemented as a Chatbots and Conversational AI solution embedded as a site-wide chat widget to support sales and aftersales conversations and to shift customer interactions from calls and web forms into messaging channels. The implementation centers on conversational lead capture and messaging workflows, with inferred capabilities that include structured lead collection, routing conversations to sales or aftersales teams, and automated responses to common service queries. Module usage is inferred from the presence of the Web1on1 chat on Mercedes-Benz Netherlands webpages and aligns with typical Chatbots and Conversational AI functional terminology such as chat widget, lead capture, conversation routing, and customer messaging. Operational coverage is across the corporate website, impacting sales and aftersales business functions and customer service communications. The deployment is described as moving customers from calls and forms into messaging and improving lead capture and service communications, reflecting a shift in front-line engagement channels for Mercedes-Benz Nederland.
Chatbots and Conversational AI AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Asset Management Content Management 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2007 2008
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Governance, Risk and Compliance TRM 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Workforce Management HCM 2020 2021
IT Decision Makers and Key Stakeholders at Mercedes-Benz Nederland
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Mercedes-Benz Nederland Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mercedes-Benz Nederland Technographics

Mercedes-Benz Nederland is a Automotive organization based in Netherlands, with around 1000 employees and annual revenues of $250.0 million.

Mercedes-Benz Nederland operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Genesys Cloud CX and Web1on1 Chatbot, covering areas like Application Hosting and Computing Services, Call Center and Chatbots and Conversational AI.

Mercedes-Benz Nederland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Genesys and Web1on1.

Mercedes-Benz Nederland recently adopted applications including Adobe Launch in 2020, Usercentrics Consent Management Platform (CMP) in 2020 and Genesys Workforce Management in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mercedes-Benz Nederland’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mercedes-Benz Nederland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mercedes-Benz Nederland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.