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Mercer
Location
1166 6th Avenue,
New York, 10036, NY,
United States
Website
https://www.mercer.com/
Phone
1 212-345-7000
Artw industry
Professional Services
Employee
Revenue

Mercer Technographics

Mercer Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mercer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Mercer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Mercer has purchased the following applications: Oracle iExpense for Expense Management in 2013, MercerInsight for Analytics and BI in 2019, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mercer is running and its propensity to invest more and deepen its relationship with Oracle , Mercer , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mercer revenues, which have grown to $5.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mercer Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle iExpense Expense Management ERP Financial Management n/a 2013 2013
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mercer Legacy MercerInsight Analytics and BI Analytics and BI n/a 2019 2019
In 2019, Mercer deployed MercerInsight as a cloud-based manager research and analytics platform. MercerInsight operates within the Analytics and BI category and serves as a core component of Mercer's investments offering, used globally to support asset owner decision making and delegated OCIO services. The platform centralizes forward looking manager ratings, ESG assessments, and operational due diligence, combining structured research workflows, analytics dashboards, and standardized rating methodologies. MercerInsight provides configurable reporting and visualization capabilities aligned with Analytics and BI functionality to support manager selection, monitoring, peer comparison, and portfolio-level analysis. Operationally MercerInsight is embedded across Mercer's investments teams and OCIO delivery, supporting global research and due diligence processes and governance around manager ratings and ESG scoring. Deployment and rollout emphasize consistent rating methodology, research version control, and role-based access to ensure controlled researcher workflows and client-facing reporting across regional and global teams.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2022 2022
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2018 2018
Survey and Questionnaire Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Data Management Platform CRM 2017 2017
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2017 2017
Backup as a Service (BaaS) IaaS 2019 2019
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2016 2016
Database Management, Open-Source Database IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
IT Decision Makers and Key Stakeholders at Mercer
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Mercer Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mercer Technographics

Mercer is a Professional Services organization based in United States, with around 25000 employees and annual revenues of $5.70 billion.

Mercer operates a diverse technology stack with applications such as Oracle iExpense, MercerInsight and Zoom, covering areas like Expense Management, Analytics and BI and Audio Video and Web Conferencing.

Mercer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Mercer and Zoom Video Communications.

Mercer recently adopted applications including Zoom in 2022, MongoDB Atlas in 2022 and Proofpoint Email Security and Protection in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mercer’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mercer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mercer technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.