Mercy Health
1701 Mercy Health Pl,
Cincinnati, 45237, OH,
United States
Cincinnati, 45237, OH,
United States
1 513-952-5000
Healthcare
Mercy Health Technographics
Mercy Health Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercy Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 Mercy Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercy Health has purchased the following applications: SAP Concur Expense for Expense Management in 2012, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2014, GE Healthcare Carescape for Medical Care Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercy Health is running and its propensity to invest more and deepen its relationship with SAP , CareerBuilder , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercy Health revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercy Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercy Health Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Mercy Health implemented SAP Concur Expense as its centralized expense solution. The organization, referenced in source documentation as Catholic Health Partners and operating 24 hospitals and 15 senior health and housing facilities in Ohio as well as two in Kentucky, consolidated previously decentralized spreadsheet-based expense reporting into SAP Concur Expense to create a system-wide standard for Expense Management.
The deployment used core SAP Concur Expense functionality, including automated expense capture, electronic submission and approval workflows, and Concur Expense Pay for streamlined reimbursement processing. Concur Business Intelligence was adopted to generate specialized reports, enable year-to-date mileage totaling for auto allowance eligibility, and improve visibility into spend patterns, with travel capabilities noted as additive options for future rollout.
Operational coverage focused on employee expense and reimbursement flows across clinical and administrative departments within the hospital and senior-care network, replacing manual spreadsheets with system-enforced policies and automated approval routing. The implementation emphasized finance and accounts payable process integration through expense-to-reimbursement orchestration and reporting, while preserving the option to expand into travel management later.
Governance changes centered on standardizing expense policy enforcement and centralized reporting, using SAP Concur Expense and Concur Business Intelligence to provide accountability and monitoring. Documented outcomes include faster employee reimbursements at lower processing cost and improved expense containment and tracking through representative-built BI reports that identify employees eligible for auto allowances by totaling reported miles per year.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Mercy Health implemented CareerBuilder Jobs.net ATS as its Applicant Tracking System to power job posting and candidate intake on the Mercy Health careers site. The implementation placed the CareerBuilder Jobs.net ATS instance directly on Mercy Health web properties, establishing the application as the primary channel for external applicant submission and public job listings.
The CareerBuilder Jobs.net ATS deployment was configured to manage standard applicant tracking workflows including online job posting, application capture, candidate profile management, resume parsing, and requisition approval routing. Configuration work focused on aligning CareerBuilder Jobs.net ATS forms and workflows with Mercy Health recruiting processes and job family structures used by talent acquisition teams.
Operationally the CareerBuilder Jobs.net ATS was integrated into Mercy Health’s public career portal and used to syndicate openings through the CareerBuilder platform and associated job distribution channels. The system supported recruiting and HR business functions, centralizing applicant data and serving hiring managers and recruiting coordinators across Mercy Health in the United States.
Governance centered on centralized recruiting operations and standardized posting and screening procedures, with Mercy Health HR maintaining configuration and operational ownership while leveraging CareerBuilder for platform hosting and distribution services. The CareerBuilder Jobs.net ATS implementation clarified the relationship between Mercy Health recruiting operations and an external Applicant Tracking System, embedding the application into daily sourcing, screening, and applicant workflow execution.
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BackGround Screening | HCM |
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2020 | 2020 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Engagement | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GE Healthcare | Legacy | GE Healthcare Carescape | Medical Care Management | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 Mercy Health implemented GE Healthcare Carescape within its Medical Care Management environment. As part of that deployment, the Jewish Hospital ran a 90-day clinical evaluation in Cincinnati of GE CARESCAPE R860 ventilators equipped with the respiratory gas and indirect calorimetry module to assess ICU performance and clinical workflows.
The implementation emphasized device-level physiological monitoring and metabolic measurement, using the respiratory gas and indirect calorimetry module on the CARESCAPE R860 to capture respiratory gas exchange and indirect calorimetry metrics for ventilator management and metabolic assessment. The GE Healthcare Carescape platform served as the focal application for structuring bedside measurement and clinical observation in critical care workflows.
Operational scope for the documented evaluation was site-level, focused on ICU clinicians, respiratory therapy teams, and critical care nursing at the Jewish Hospital in Cincinnati. The activity was executed as a structured 90-day clinical evaluation with protocolized data collection tied to ICU length-of-stay and clinical process review.
The case study reports a reduction in ICU length-of-stay of approximately 2.98 days and describes substantial per patient cost savings associated with use of the CARESCAPE R860 and its respiratory gas and indirect calorimetry module. The case study explicitly describes module usage on the CARESCAPE R860 rather than asserting broader suite adoption across the Mercy Health enterprise.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mercy Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mercy Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Mercy Health Technographics
Mercy Health is a Healthcare organization based in United States,
with around 35000 employees and annual revenues of $1.30 billion.
Mercy Health operates a diverse technology stack with applications such as
SAP Concur Expense, CareerBuilder Jobs.net ATS and GE Healthcare Carescape,
covering areas like Expense Management, Applicant Tracking System and Medical Care Management.
Mercy Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, CareerBuilder and GE Healthcare.
Mercy Health recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercy Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mercy Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mercy Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.