Mercy
615 South New Ballas Road,
Saint Louis, 63141, MO,
United States
Saint Louis, 63141, MO,
United States
1 314-251-6000
Healthcare
Mercy Technographics
Mercy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45005 Mercy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercy has purchased the following applications: Infor Lawson for ERP Financial in 2005, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, AppWorx Workload Automation for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercy is running and its propensity to invest more and deepen its relationship with Infor , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercy revenues, which have grown to $8.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercy Tech Stack and Enterprise Applications
Mercy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2005 | 2005 |
In 2005, Mercy implemented Infor Lawson as an ERP Financial deployment to consolidate core finance operations across its United States healthcare network. The implementation positioned Infor Lawson as the primary ERP Financial system for general ledger consolidation and standardized financial processes across hospitals and affiliated clinics.
The Infor Lawson deployment focused on core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, budgeting, and financial reporting. Configuration work emphasized chart of accounts harmonization, centralized close controls, role-based security for finance users, and automated journal and payment workflows consistent with ERP Financial best practices.
Operational coverage extended to finance, revenue cycle support, and procurement-related workflows, aligning accounting and purchasing processes across Mercy sites in the United States. Infor Lawson Supply Chain Management capabilities are referenced in vendor materials as supporting healthcare supply chain strategies, providing complementary functionality to the ERP Financial footprint.
Governance around the Infor Lawson implementation established centralized process ownership for month end close and procurement-to-pay approvals, with structured release controls for financial configuration changes. Vendor commentary highlights that Infor Lawson Supply Chain Management solutions help healthcare organizations realize supply chain strategies, which complements Mercys ERP Financial deployment without attributing specific performance outcomes to Mercy.
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Expense Management | ERP |
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2015 | 2015 |
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Mercy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 Mercy deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to manage external hiring through the Mercy careers site. The implementation places the iCIMS Recruit Applicant Tracking System as the primary channel for job postings and candidate application intake on careers-mercy.icims.com, providing a web embedded career site experience for applicants.
The deployment centers on standard applicant tracking capabilities within iCIMS Recruit Applicant Tracking System, including job requisition posting, online application forms, candidate tracking through staged workflows, communication templates for candidate outreach, and reporting for compliance and recruitment operations. Configuration emphasis was on career site integration, form capture, workflow orchestration for requisition to hire processes, and role based access for recruiting teams and hiring managers.
Operationally the system supports Mercy recruiting teams and external candidates via the public careers portal, consolidating applicant records and workflow state on the iCIMS platform. Governance focused on recruiting process standardization and centralized career site management, using iCIMS Recruit Applicant Tracking System to enforce consistent requisition and candidate handling across the organization.
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2017 | 2017 |
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HR Compliance | HCM |
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2015 | 2016 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2013 | 2014 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Mercy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Mercy implemented Broadcom AppWorx Workload Automation in its Business Process Management environment. AppWorx Workload Automation was provisioned to orchestrate scheduled reporting and extract workflows supporting enterprise BI and clinical reporting across the health system.
Implementation focused on workload orchestration, job scheduling, dependency management, and automated delivery of extract files, with formal job definitions and runbooks used to govern execution windows. The platform coordinated automated Crystal Reports 2020 generation and served as the job orchestrator for ETL activities in IBM DataStage, enabling scheduled report builds and extract creation from the Epic Clarity Oracle database using Cogito SQL and RW SQL.
Operational coverage centered on the Business Intelligence organization and reporting domains for Inpatient, Ambulatory, Healthy Planet, and Home Health, with AppWorx Workload Automation controlling extracts sent to external customers and vendors. Integrations explicitly included Epic Clarity on Oracle, Crystal Reports, IBM DataStage, and Autoworx Uc4, and governance emphasized managed job definitions, scheduled runbooks, and automated delivery workflows to standardize reporting and extract operations.
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Clinical Trial Management | ERP Services and Operations |
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2010 | 2010 |
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Electronic Health Record | ERP Services and Operations |
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2004 | 2009 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2004 |
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Healthcare ERP | ERP Services and Operations |
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2012 | 2012 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Laboratory Management | ERP Services and Operations |
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2004 | 2004 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Mercy AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2024 |
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Mercy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2008 | 2008 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Mercy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2012 | 2012 |
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Mercy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Mercy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2015 | 2016 |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2020 | 2020 |
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Mercy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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Mercy PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Mercy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2011 | 2011 |
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Mercy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2004 | 2004 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Mercy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Mercy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Threat Modeling, Vulnerability Management | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Mercy
| First Name | Last Name | Title | Function | Department | Phone | |
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System Vice President of Operations | VP | IT | |
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Director - Resource Optimization | Director | Finance | |
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Director, Communication Center | Director | Marketing | |
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Senior V.P. CIO | CXO | IT | |
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Manager - Data Analytics & Engineering | Manager | IT | |
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Business Intelligence Manager | Manager | IT | |
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Chief Human Resources Officer - Operations | CXO | HR | |
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CFO | CXO | Finance | |
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Vice President - Finance | VP | Finance | |
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Vice President - Accounting & Reporting | VP | Finance | |
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Executive Director Finance | Director | Finance | |
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Vice President Financial Planning & Deputy Treasurer | VP | Finance | |
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VP-Human Resources | VP | HR | |
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V.P. - IT Business Officer | Director | IT | |
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Executive Director Financial Operations | Director | Finance | |
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EVP/Chief Administrative Officer & President | CXO | Finance | |
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Senior Vice President-Workforce Solutions | VP | HR | |
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Executive Vice President, Operations | VP | Finance | |
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Chief Information Officer | CXO | IT | |
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Executive Vice President, Strategy/Chief Financial Officer | CXO | Finance | |
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VP, Human Resources | VP | HR | |
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Chief Human Resources Officer | CXO | HR | |
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VP Talent Solutions | VP | HR | |
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Director- Talent Acquisition Strategy & Operations | Director | HR | |
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Senior Vice President, Chief Compliance and Internal Audit Officer | CXO | Legal | |
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Chief Administrative Officer | CXO | Finance | |
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Legal Project Manager | Manager | Legal | |
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Apps Being Evaluated by Mercy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mercy IT executives and key decision makers. This section highlights Mercy's latest recorded technology evaluations, including PDX Enterprise Pharmacy System for Pharmacy Management on 2026-03-23, Oracle Transportation Management System for Transportation Management on 2026-01-31, and Payscale Payfactors for Compensation Management on 2026-01-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mercy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-23 | Mercy | Evaluated | Change Healthcare | PDX Enterprise Pharmacy System | Pharmacy Management | ERP Services and Operations |
| 2026-01-31 | Mercy | Evaluated | Oracle | Oracle Transportation Management System | Transportation Management | SCM |
| 2026-01-28 | Mercy | Evaluated | PayScale | Payscale Payfactors | Compensation Management | HCM |
| 2024-08-21 | Mercy | Evaluated |
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Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Mercy Technographics
Mercy is a Healthcare organization based in United States,
with around 45005 employees and annual revenues of $8.00 billion.
Mercy operates a diverse technology stack with applications such as
Infor Lawson, iCIMS Recruit Applicant Tracking System and AppWorx Workload Automation,
covering areas like ERP Financial, Applicant Tracking System and Business Process Management.
Mercy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, iCIMS and Broadcom.
Mercy recently adopted applications including
GE Healthcare Skeye in 2024, Microsoft Azure OpenAI Service in 2023 and Microsoft Azure Cloud Services in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mercy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mercy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.