MercyOne
411 Laurel Street, Suite 2225,
Des Moines, 50314, IA,
United States
Des Moines, 50314, IA,
United States
1 515 358-9200
Healthcare
MercyOne Technographics
MercyOne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MercyOne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 MercyOne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MercyOne has purchased the following applications: Equifax I-9 Anywhere for HR Compliance in 2017, EPIC EHR for Electronic Health Record in 2022, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MercyOne is running and its propensity to invest more and deepen its relationship with Equifax , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MercyOne revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MercyOne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MercyOne Tech Stack and Enterprise Applications
MercyOne HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Anywhere | HR Compliance | HCM | n/a | 2017 | 2017 |
In 2017 MercyOne implemented Equifax I-9 Anywhere for I-9 employment verification as part of its HR Compliance tools. The deployment supported talent acquisition and business partner teams serving the main hospital and affiliated clinics covering more than 7,000 employees, with day to day operational use by HR Data Specialists in Talent Acquisition.
Equifax I-9 Anywhere was used to complete I-9 employment verification using E-Verify through Equifax, establishing a repeatable verification workflow for new hires. The implementation supported candidate onboarding activities that included coordination of pre-employment background reviews with third party vendors, scheduling verification appointments, and electronic capture and scanning of identity documentation into personnel files.
Operational workflows connected I-9 completion to ongoing HR processes, with HR Data Specialists updating Workday license, certification, and education credentials and generating compliance reports from Workday and Healthstream for management review. The application operated alongside Taleo requisition posting and employee health coordination, impacting talent acquisition, learning administration, and onboarding governance. Governance emphasis centered on standardized verification steps, centralized document handling, and role based responsibilities for case handling and candidate communications.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2014 | 2015 |
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MercyOne ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, MercyOne implemented EPIC EHR from Epic Systems as its Electronic Health Record platform across the health system. EPIC EHR was positioned to consolidate clinical documentation and administrative workflows under a single certified Electronic Health Record application.
The implementation emphasized core clinical modules typical for the category, including inpatient and ambulatory charting, computerized provider order entry, medication administration tracking, scheduling, and revenue cycle billing configuration. Project workstreams addressed clinical content standardization, order sets, care pathways, and clinical decision support rule configuration to align provider workflows with the new system.
Integrations were scoped to support interoperability with diagnostic services and operational systems, including laboratory and radiology interfaces, pharmacy systems, medical device feeds, health information exchanges, and revenue cycle touchpoints. Operational coverage targeted MercyOne hospitals and outpatient clinics, with primary business functions impacted including clinical operations, nursing, physician practice management, and revenue cycle operations.
Governance for the deployment followed a structured program model with executive sponsorship, a clinical informatics governance body, and phased training and go live waves to managing clinical adoption and configuration drift. Ongoing optimization and clinical content governance were planned to sustain configuration changes and maintain alignment between care delivery processes and the EPIC EHR environment.
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Laboratory Management | ERP Services and Operations |
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2022 | 2022 |
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MercyOne Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, MercyOne implemented Zoom as its Audio Video and Web Conferencing solution on the public MercyOne website. MercyOne deployed Zoom to provide browser-accessible audio and video conferencing, meeting join flows and web conferencing capabilities directly from the site, using Zoom to support external facing meeting connections and visitor-initiated sessions.
The implementation leveraged core Zoom functionality including video meetings, audio conferencing, screen sharing and webinar-style broadcast features, and the Zoom application was embedded into site workflows to surface meeting scheduling and join controls. Deployment and configuration were managed by MercyOne enterprise IT and web operations teams who provisioned site-level client components, established web content governance and access controls, and extended access across clinical and administrative groups for both external and internal conferencing use.
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Collaboration | Collaboration |
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2017 | 2017 |
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MercyOne Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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MercyOne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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MercyOne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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MercyOne CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at MercyOne
| First Name | Last Name | Title | Function | Department | Phone | |
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CHRO | CXO | HR | |
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Chief Financial and Operations Officer | CXO | Finance | |
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IT Director | Director | IT | |
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VP Operations | VP | Operations | |
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CHRO | CXO | HR | |
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Chief of Staff | CXO | Finance | |
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Chief Legal Officer | CXO | Legal | |
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VP Integrity & Compliance, Chief Compliance & Privacy Officer | CXO | Legal | |
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Compliance Manager | Manager | Finance | |
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Director of Human Resources | Director | HR | |
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Apps Being Evaluated by MercyOne Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MercyOne IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MercyOne digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MercyOne Technographics
MercyOne is a Healthcare organization based in United States,
with around 22000 employees and annual revenues of $3.00 billion.
MercyOne operates a diverse technology stack with applications such as
Equifax I-9 Anywhere, EPIC EHR and Zoom,
covering areas like HR Compliance, Electronic Health Record and Audio Video and Web Conferencing.
MercyOne has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Equifax, Epic Systems and Zoom Video Communications.
MercyOne recently adopted applications including
EPIC EHR in 2022, EPIC Beaker in 2022 and CrownPeak DXP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MercyOne’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MercyOne’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MercyOne technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.