Messiah University
One University Avenue,
Mechanicsburg, 17055, PA,
United States
Mechanicsburg, 17055, PA,
United States
1 717-766-2511
Education
Messiah University Technographics
Messiah University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Messiah University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Messiah University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Messiah University has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2024, LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Messiah University is running and its propensity to invest more and deepen its relationship with Oracle , Visa , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Messiah University revenues, which have grown to $103.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Messiah University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Messiah University Tech Stack and Enterprise Applications
Messiah University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Ellucian Banner ERP | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2024 | 2025 |
In 2024, Messiah University migrated from Ellucian Banner ERP to Oracle Cloud ERP as its primary financial system, initiating a campus-wide shift in how finance and related business processes are executed under the ERP Financial category. The transition explicitly targeted processes associated with human resources, finance, budgeting, and purchasing, with ITS soliciting feedback to document current Banner-based workflows and requirements prior to cutover.
The Oracle Cloud ERP deployment emphasized core ERP Financial capabilities, configured to support general ledger consolidation, budget management and controls, procurement and purchasing workflows, accounts payable and receivable, and financial reporting. Configuration work included chart of accounts rationalization, approval workflow automation for purchasing and expense transactions, and budgetary controls to align department-level budgeting with university financial policies.
Operational integration planning centered on mapping Banner-origin processes to Oracle Cloud ERP, with particular attention to functional handoffs with the Financial Aid Office and HR-related financial processes. ITS collected stakeholder input to capture tasks such as aid packaging, FAFSA record matching to institutional data, and purchasing approvals so those activities could be reflected in Oracle Cloud ERP process design and integration points.
Governance emphasis during the rollout focused on cross-functional process validation between finance, HR, procurement, and financial aid teams, with ITS leading a requirements intake and change control cadence. Training and process documentation efforts were prioritized to ensure users understood new approval routing, budget controls, and reporting paradigms introduced by Oracle Cloud ERP.
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Expense Management | ERP |
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2021 | 2021 |
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Messiah University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Messiah University implemented LiveChat on its public website to provide real time conversational engagement and web based visitor support, using LiveChat as a Chatbots and Conversational AI solution. The deployment centers on an embedded web chat widget that handles live messaging, session management, visitor tracking, and agent queues to enable synchronous conversations with site visitors.
Configuration emphasis included standard LiveChat capabilities such as canned responses, proactive chat invitations, chat routing and transcript capture, aligned to online inquiry handling and front door engagement workflows. The implementation was operated through the university web channel to manage student and visitor interactions, with administrative controls for agent access, canned message libraries, and chat history governance to support ongoing operational use.
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Messiah University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Messiah University implemented Microsoft 365 to provide enterprise collaboration and productivity capabilities. The university references Microsoft 365 on its public website and uses the Microsoft 365 suite to deliver email, document collaboration, team communication, and file storage for faculty, staff, and students. This implementation positions Microsoft 365 as the primary Collaboration platform supporting both academic workflows and administrative business functions.
The Microsoft 365 deployment aligns with standard cloud tenant architecture and leverages core collaboration components such as Outlook, SharePoint, OneDrive, and Teams to enable content sharing, synchronous and asynchronous communication, and document coauthoring. Governance is exercised through Microsoft 365 administrative controls and role based access management consistent with higher education operations, enabling centralized user and policy management across campus units. Messiah University Microsoft 365 Collaboration supports academic collaboration and administrative productivity while being surfaced on the institution website to provide access to resources and collaboration links.
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Messiah University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Messiah University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Messiah University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Messiah University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Messiah University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Messiah University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Messiah University
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President for Finance & Planning | VP | Finance | |
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Director of Desktop Administration | Director | IT | |
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Director of Systems, Network, and Communications | Director | IT | |
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Vice President of Operations | VP | Operations | |
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Director Of Procurement | Director | Procurement | |
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Director of Application Development & Support | Director | IT | |
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Director of Operations and Finance | Director | Finance | |
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Apps Being Evaluated by Messiah University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Messiah University IT executives and key decision makers. This section highlights Messiah University's latest recorded technology evaluations, including DailyPay for Earned Wage Access on 2025-07-24, UKG Pro Recruiting (ex UltiPro Recruiting) for Applicant Tracking System, Recruiting on 2025-07-20, and SS&C CAMRA for Portfolio and Investment Management on 2025-03-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Messiah University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-24 | Messiah University | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
| 2025-07-20 | Messiah University | Evaluated | UKG | UKG Pro Recruiting (ex UltiPro Recruiting) | Applicant Tracking System, Recruiting | HCM |
| 2025-03-21 | Messiah University | Evaluated | SS&C Technologies | SS&C CAMRA | Portfolio and Investment Management | Investment Management |
| 2024-12-19 | Messiah University | Evaluated |
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Learning and Development | HCM |
FAQ - APPS RUN THE WORLD Messiah University Technographics
Messiah University is a Education organization based in United States,
with around 500 employees and annual revenues of $103.0 million.
Messiah University operates a diverse technology stack with applications such as
Oracle Cloud ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Messiah University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Messiah University recently adopted applications including
Oracle Cloud ERP in 2024, Visa Spend Clarity (ex Fraedom Expense) in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Messiah University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Messiah University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Messiah University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.