Chicago, 60661, IL,
United States
Metra Metropolitan Rail Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Metra Metropolitan Rail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Metra Metropolitan Rail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metra Metropolitan Rail has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2017, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2012, Adobe Experience Manager for Digital Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metra Metropolitan Rail is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metra Metropolitan Rail revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metra Metropolitan Rail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle NetSuite ERP | Microsoft Dynamics AX | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Metra Metropolitan Rail implemented Microsoft Dynamics AX to centralize its ERP Financial functions, replacing Oracle NetSuite ERP and consolidating general ledger and month end reporting into a single platform. The deployment focused on using Microsoft Dynamics AX as the system of record for financial accounting and budget control, aligning transactional posting and financial consolidation workflows under the ERP Financial application.
Microsoft Dynamics AX was configured to support core financial modules and workflows including General Ledger management, accrual verification, forecast journal entries, and monthly adjustment entries. The implementation included creation of budget preparation templates, account allocation routines, settlement payments processing, and ad-hoc management reporting, along with variance analysis and trend reporting to surface inventory material usage drivers and cost analysis.
Operational coverage centered on the finance organization, with analytical and consultant support provided to the Director of Financial Analysis and to operational managers for monthly financial reviews. The team presented monthly results based on Purchase Service Carrier financials, audited carrier financials annually to ensure contract compliance, and verified balances and accruals as part of regular close activities.
Governance and process workstreams included documented procedures for departmental use of Microsoft Dynamics AX, standardized forecasting and monthly close templates, and controls for verification of accruals and adjustments. Financial workflows were restructured around centralized ledger postings and recurring journal processes to support timely presentation of monthly financial results and ad-hoc management requests.
Annual audit activity of Purchase Service Carrier financials was executed against the accounting records and contracts to ensure carriers abided by contract terms, and ongoing review processes were institutionalized within the Microsoft Dynamics AX environment. No outcomes beyond the documented auditing and reporting activities are asserted.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2012 | 2012 |
In 2012, Metra Metropolitan Rail deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management system. The deployment targeted HR operations for a 35-person HR team supporting a 2,000 employee commuter rail operator in the United States.
The implementation combined on premises Kronos Workforce Central 8 HCM system administration with a cloud-based Kronos Talent Acquisition instance to cover core HR administration and hiring workflows. Functional capabilities implemented included position management, dedicated system administration of Kronos Workforce Central 8 HCM, and cloud-enabled employee onboarding within Kronos Talent Acquisition. UKG Workforce Central (ex Kronos Workforce Central) was used to centralize configuration, maintain master data for positions, and provision onboarding workflows.
Operational scope focused on HR department governance, where multifaceted technical support provided continuous system administration and configuration support for workforce planning and talent intake. Administrative responsibilities emphasized role based access control, position hierarchy maintenance, and onboarding process orchestration across the organization. Support activities were delivered as ongoing technical support rather than a single one-time rollout.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, Metra Metropolitan Rail deployed Adobe Experience Manager to centralize digital asset operations for its public facing channels. The deployment used Adobe Experience Manager as a Digital Asset Management solution to support web and mobile content delivery for a regional commuter rail line, with a clear focus on providing timely information to riders.
Adobe Experience Manager was configured to manage a central asset repository, metadata driven search, version control, and automated media renditions to support responsive delivery. Functional capabilities implemented included editorial workflows for content creation and approval, role based access controls for marketing and operations staff, and scheduled publishing to coordinate service alerts and timetable changes. The implementation emphasized asset lifecycle management and taxonomy driven metadata to accelerate content publication consistent with Digital Asset Management best practices.
Operational coverage centered on passenger communications, marketing, and operations teams responsible for traveler advisories and service alerts, with publishing workflows coordinating web and mobile channels. Governance was enforced through defined editorial roles and approval gates to maintain accuracy of published information across platforms. The stated outcome was to provide travelers with timely online and mobile updates via Adobe Experience Manager.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
|
2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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