Metrobank
GT Tower Internationa, 6813 Ayala Ave corner H.V. Dela Costa St. Brgy. Bel-Air,
Makati City, 1200,
Philippines
Makati City, 1200,
Philippines
63 2 88 988 000
Banking and Financial Services
Metrobank Technographics
Metrobank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metrobank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14946 Metrobank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metrobank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, SAP SuccessFactors Employee Central for Core HR in 2020, Oracle Flexcube for Core Banking in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metrobank is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Adrenalin or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metrobank revenues, which have grown to $2.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metrobank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metrobank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Metrobank implemented Oracle E-Business Suite as its ERP Financial platform, establishing a centralized financial management backbone for corporate finance and treasury operations. The Oracle E-Business Suite deployment was positioned to support core financial workflows across the bank, aligning ERP Financial capabilities with enterprise accounting, cash management and treasury oversight.
Configuration focused on standard financial management modules common to ERP Financial deployments, including general ledger orchestration, accounts payable, accounts receivable, cash management and financial reporting. Implementation work included regular application deployments, binary fixpack and CPU patching, and automation for repeatable processes, using scripting and middleware orchestration to reduce manual operational steps.
The Oracle E-Business Suite implementation was integrated into a broad middleware and application stack, explicitly including Oracle Data Integration ODI, Oracle Service Bus OSB, Oracle BI Publisher OBIEE, Oracle Traffic Director load balancing, and Oracle WebLogic servers. Integrations extended to core banking and batch systems such as Oracle Flexcube Universal Banking, Infosys Finacle, BMC ControlM for batch scheduling, IBM WebSphere Application Server, IBM HTTP Server, Apache Tomcat, IBM App Connect Enterprise ACE, IBM Infosphere Datastage, Tibco, Jasper Reports and DMZ Moveit, enabling end-to-end financial messaging, reporting and scheduled processing across Development, Test and Production environments.
Operational governance was driven by a dedicated middleware administration function that handled installation, build, maintenance and support of middleware technologies, monitored server health and performed tuning and performance monitoring. The operational pattern included cross-team disaster recovery participation, technical support for integration connectivity, and creation of automation scripts using WLST, shell and WSAdmin to support deployments and middleware lifecycle management, with direct involvement in bank core banking projects for Philippine Savings Bank and Metrobank core banking initiatives.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2022 |
In 2020, Metrobank implemented SAP SuccessFactors Employee Central as its Core HR system. The deployment centralized employee master data for the bank, covering a Philippine workforce of approximately 14,946 employees and establishing a single system of record for core HR operations.
SAP SuccessFactors Employee Central was configured to deliver core HR capabilities including employee records management, organizational management, position and job structures, time off and absence configuration, and core workforce administration workflows. Configuration work emphasized data model standardization, business rule automation for employee lifecycle events, and role based access controls to partition HR responsibilities.
Operational scope focused on HR administration, workforce directory and reporting, and payroll administration support across Metrobank business units in the Philippines. The implementation used standard Employee Central data objects and business rules to orchestrate transactional workflows such as hires, transfers, and separations, enabling consistent HR process execution.
Governance changes centered on master data stewardship, change control for HR business rules, and role based security aligned to HR and business stakeholders. SAP SuccessFactors Employee Central was positioned as the authoritative Core HR platform for centralized employee data management and standardized HR processes.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Metrobank implemented Oracle Flexcube as a Core Banking platform to support card and loan processing workflows. Metrobank Oracle Flexcube Core Banking work concentrated on moving account, customer and loan data into the new system while enabling downstream reporting for card operations and loan payment schedules.
The implementation scope included Metrobank Card Corporation activities executed between January 2018 and January 2019 across Makati and BGC Taguig, Philippines, with primary responsibilities centered on the design and development of migration programs for Systematics data files into Oracle Flexcube. Engineers developed and tested a file migration application on a COBOL mainframe, produced post process reconciliation reports, and coded batch applications to extract customer information and generate customer loan payment schedules.
Functional modules and capabilities implemented emphasized data migration, batch processing, and reporting transformation that feed Oracle Flexcube transaction and customer records. Technical workstreams included Cobol and JCL program development and testing, the creation of Visual Basic and Excel Macros to convert mainframe reports into readable formats, and the generation of technical design documents to capture application requirements and target data mappings.
Integrations centered on Systematics mainframe file feeds into Oracle Flexcube and on batch orchestration to populate core account and loan tables, supporting card and loan servicing business functions. Governance and rollout activities documented information gathering and analysis processes, enforced testing cycles through technical design artifacts, and embedded post process reporting to validate migration fidelity prior to full production cutover.
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Core Banking | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2010 | 2010 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2013 | 2013 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2014 | 2014 |
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Apps Development | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Metrobank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Metrobank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metrobank IT executives and key decision makers. This section highlights Metrobank's latest recorded technology evaluations, including Infosys Finacle for Core Banking on 2026-03-02, Snowflake Data Warehouse for Data Warehouse on 2026-01-26, and DCI iCore360 for Core Banking on 2026-01-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metrobank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Metrobank Technographics
Metrobank is a Banking and Financial Services organization based in Philippines,
with around 14946 employees and annual revenues of $2.32 billion.
Metrobank operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and Oracle Flexcube,
covering areas like ERP Financial, Core HR and Core Banking.
Metrobank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SAP.
Metrobank recently adopted applications including
Temenos Infinity Wealth (ex WealthSuite) in 2024, Amazon EC2 in 2022 and DatoCMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metrobank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metrobank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metrobank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.