Richardson, 75082, TX,
United States
MetroPCS Communications Inc. Technographics
MetroPCS Communications Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MetroPCS Communications Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 MetroPCS Communications Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetroPCS Communications Inc. has purchased the following applications: SAP Concur Expense for Expense Management in 2014, MicroStrategy ONE Analytics for Analytics and BI in 2013, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetroPCS Communications Inc. is running and its propensity to invest more and deepen its relationship with SAP , MicroStrategy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetroPCS Communications Inc. revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetroPCS Communications Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MetroPCS Communications Inc. Tech Stack and Enterprise Applications
MetroPCS Communications Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, MetroPCS Communications Inc. deployed SAP Concur Expense as its Expense Management solution. The implementation centralized travel accommodation coordination and expense reporting for the sales organization, and became the primary platform for completing and submitting expense reports for regional and corporate sales staff.
SAP Concur Expense was configured to support standard Expense Management capabilities including expense report submission, receipt capture, policy enforcement, and routed approval workflows aligned to sales leadership review cycles. Configuration emphasized visibility for the VP of Sales and SVP, enabling expense data to feed into the weekly executive reporting cadence used by the VP of Sales and distribution.
Operational coverage extended across sales operations, regional general managers, regional coordinators, and HR processes tied to onboarding, with the sales operations team and field coordinators using SAP Concur Expense for event and travel expense capture relating to national dealer meetings, promotions, and dealer incentive activities. Expense data from Concur informed the generation of sales and company reports prepared for executive meetings and supported coordination of mass communications and market-level dealer updates.
Governance focused on centralized workflows for expense approvals and reconciliation, maintenance of corporate contact and dealer lists to support field submissions, and documented procedures linking event planning, dealer incentive payouts, and expense submission. Finance and sales operations retained operational ownership for approvals and reporting while SAP Concur Expense provided the consolidated Expense Management data set used by executives and regional teams.
|
MetroPCS Communications Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2013 | 2018 |
In 2013 MetroPCS Communications Inc. implemented MicroStrategy ONE Analytics to establish an Analytics and BI capability supporting business analysis and operational reporting. The deployment used MicroStrategy 9.0 including Desktop, Web, Report Services, and Intelligent Services alongside MicroStrategy Agent for scheduled distribution and interactive delivery.
The implementation emphasized report and metric modeling, with teams creating facts, advanced metrics, filters, prompts, and customized report templates using MicroStrategy Desktop. Workstreams included authoring report specification documents with formal sign off, resolving complex time dimension issues, building complex filters with Apply qualifications, and enabling drill up, drill down, and drill anywhere navigation for exploratory analysis.
MicroStrategy ONE Analytics integrated with a Teradata data warehouse and Informatica PowerCenter ETL to source and transform enterprise data. The solution ran on a Windows NT and Windows 2003 Professional infrastructure and used MicroStrategy Report Services and Intelligent Services to operationalize report scheduling, agent-driven delivery, and web distribution for business users.
Governance centered on structured report specification approval and an organized User Acceptance Testing process, with operational troubleshooting supported through MicroStrategy Knowledge Base collaboration. End users were enabled to self-configure reports using the customized templates and prompts, while BI teams retained control over metric definitions and data model stability.
|
MetroPCS Communications Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, MetroPCS Communications Inc. implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 implementation is documented as being used on the company website, confirming public tenant references to Microsoft 365 assets.
The deployment leverages Microsoft 365 capabilities such as Microsoft Teams, Exchange Online, SharePoint Online, OneDrive and Office applications to provide messaging, content collaboration, document storage and synchronous meeting functionality. Configuration work focused on tenant provisioning, mailbox and site organization, Teams lifecycle policies and client access settings to align collaboration workflows with corporate communications.
The implementation is visible on MetroPCS's public web properties, indicating Microsoft 365 artifacts are referenced in site-level authentication and content scenarios. Operational coverage targets company collaboration needs across corporate and field teams in the United States, using Microsoft 365 to support cross-functional communication and document workflows.
Governance was structured around identity and access controls, content lifecycle management and tenant-level configuration, following standard Collaboration category practices for security and policy enforcement. Microsoft 365 remains the named Collaboration application for MetroPCS in public references.
|
MetroPCS Communications Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2021 | 2021 |
|
MetroPCS Communications Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
MetroPCS Communications Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
MetroPCS Communications Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
MetroPCS Communications Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at MetroPCS Communications Inc.
Apps Being Evaluated by MetroPCS Communications Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||