Chicago, 60602, IL,
United States
Metropolitan Family Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Family Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1050 Metropolitan Family Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Family Services has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2012, Solv for Medical Practice Management in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Family Services is running and its propensity to invest more and deepen its relationship with UKG , Solv , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Family Services revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Family Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Metropolitan Family Services implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its primary applicant tracking capability. The organization uses UKG Pro Recruiting as a cloud delivered Recruiting,Applicant Tracking System exposed to candidates via the UKG hosted job board on the public careers site, enabling online job posting and direct application capture through the public job board URL.
UKG Pro Recruiting was configured to support core ATS modules including requisition creation, online job posting, applicant tracking, candidate workflow orchestration, interview scheduling, and recruiting reporting. The deployment covers talent acquisition and HR functions across Metropolitan Family Services in the United States, centralizing candidate records and standardizing requisition approvals and hiring workflows. Governance was aligned around centralized candidate data, configurable role based access controls, and consistent hiring stage definitions to establish predictable recruiting processes while keeping the UKG Pro Recruiting instance as the single source of applicant truth.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solv | Legacy | Solv | Medical Practice Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Metropolitan Family Services embedded Solv on their website as a Medical Practice Management application to expose online scheduling and patient access capabilities to service users. The Solv deployment is a web embedded configuration that places appointment booking, digital intake and online check in flows on the public site while interfacing with the organization for downstream scheduling and administrative management. Metropolitan Family Services Solv Medical Practice Management supports clinical scheduling and patient access business functions through a front end that streamlines appointment capture and pre visit intake.
Operationally the implementation centers on patient facing workflows hosted on the company website, with configuration focused on provider availability, appointment types and intake fields consistent with Medical Practice Management functionality. Governance and operational control are aligned to clinical operations and patient access teams to manage scheduling rules, appointment triage and administrative oversight, while the web embedded approach limits infrastructure changes to site integration and front end orchestration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Metropolitan Family Services implemented Cisco Webex Meetings for Audio Video and Web Conferencing on its website. The Cisco Webex Meetings deployment is surfaced through hosted meeting links and embedded scheduling workflows on public pages to support virtual client appointments and internal staff sessions.
Configuration emphasizes core audio and video conferencing capabilities, screen sharing, meeting recording, participant management and host controls, consistent with Audio Video and Web Conferencing functionality. The implementation uses Cisco Webex Meetings features to standardize meeting templates and access controls, enabling scheduled and ad hoc sessions for counseling, case management, and internal team collaboration.
Operational coverage extends across program delivery teams, client services, administrative staff, and distributed field workers within the United States. Governance has been aligned to centralized account provisioning and meeting template management, with standardized access policies and meeting configurations to ensure consistent usage patterns and administrative oversight across departments.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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