Houston, 77002, TX,
United States
Metropolitan Transit Authority of Harris County Technographics
Metropolitan Transit Authority of Harris County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Transit Authority of Harris County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3392 Metropolitan Transit Authority of Harris County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Transit Authority of Harris County has purchased the following applications: SAP HCM Benefits for Benefits Administration in 2013, Microsoft 365 for Collaboration in 2015, Microsoft SharePoint for Enterprise Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Transit Authority of Harris County is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Transcore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Transit Authority of Harris County revenues, which have grown to $1.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Transit Authority of Harris County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metropolitan Transit Authority of Harris County Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2013 | 2014 |
In 2013, Metropolitan Transit Authority of Harris County implemented SAP HCM Benefits within a Benefits Administration deployment to support administration for Benefits, Pension, Wellness, Long Term Disability and Retirees cost centers. The implementation covered oversight of budget allocations, expenditures and variance for those cost centers and supported analytical responses to inquiries from the CEO's office.
Configuration work and functional design for SAP HCM Benefits emphasized benefits administration workflows including premium and claims statistical tracking, eligibility and enrollment support, COBRA and retiree billing management, and benefit-specific processing for life insurance, employee assistance programs and pharmacy. Operational responsibilities explicitly included reconciling monthly invoices and processing check and wire payment requests for Life insurance, METRO contribution to Union Trust, EAP, Pharmacy and COBRA, while maintaining statistical data on premiums, claims and costs and investigating irregularities.
Integrations and operational coverage were implemented through close collaboration with internal IT and HRIS divisions, with the SAP Super User providing IT-related support for updating functional specifications and ESS and MSS changes while preserving data integrity. The implementation linked benefits data flows to payroll and finance workflows to support payment processing and invoice reconciliation and to feed structured inputs into government reporting processes.
Governance centered on the SAP Super User role which maintained data integrity, coordinated configuration changes and prepared and submitted government-mandated reports including 1095-C reporting, PCORI fees, legal notices and CMS disclosures. This governance model aligned Benefits Administration functional ownership with operational controls in IT and HRIS to sustain compliance and ongoing reporting obligations.
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Core HR | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Metropolitan Transit Authority of Harris County implemented Microsoft 365 as its primary Collaboration platform. The public website references Microsoft 365, indicating an enterprise SaaS tenant was provisioned to support productivity, content collaboration, and internal communications across the organization. The deployment follows a cloud-hosted tenant model that centralizes core collaboration workloads and user provisioning.
Microsoft 365 is configured to deliver standard Collaboration capabilities including enterprise email and calendaring, document management and intranet services, team chat and meetings, and cloud file storage with synchronized endpoints. The implementation is managed through tenant-level administration with centralized identity and access controls, administrative policies, and compliance configuration to govern permissions and information sharing across corporate communications, operations, and administrative business functions. Metropolitan Transit Authority of Harris County Microsoft 365 Collaboration Business Function relationship positions the suite as the connective layer for document-centric workflows and internal collaboration.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 Metropolitan Transit Authority of Harris County deployed Microsoft SharePoint as its Enterprise Content Management solution for public web content and site asset management. Microsoft SharePoint is used to manage website content and to provide a consistent content platform under the Enterprise Content Management category.
The implementation aligns with standard Enterprise Content Management capabilities, including web content publishing, document libraries for site assets, managed metadata for taxonomy, and enterprise search for discoverability. Configuration likely emphasizes site collections and publishing features to support structured page templates and web parts for dynamic content presentation.
Operational coverage centers on the public website where SharePoint hosts and delivers published content, with content authoring and editorial workflows to coordinate updates. The deployment supports business functions such as communications, marketing, and web operations through centralized content repositories and publishing controls.
Governance is implemented through role based access controls, approval workflows, and metadata governance to enforce publishing standards and content lifecycle. Microsoft SharePoint serves as the central Enterprise Content Management platform enabling controlled publication and consistent content management practices for the authority's website.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Traffic Management | SCM |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Metropolitan Transit Authority of Harris County
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Metropolitan Transit Authority of Harris County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||