Drunen, 5151 DP,
Netherlands
Mexx Technographics
Mexx Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mexx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Mexx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mexx has purchased the following applications: SD Worx Accurat HCM for Core HR in 2019, Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mexx is running and its propensity to invest more and deepen its relationship with SD Worx , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mexx revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mexx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mexx Tech Stack and Enterprise Applications
Mexx HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SD Worx | Legacy | SD Worx Accurat HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Mexx implemented SD Worx Accurat HCM. SD Worx Accurat HCM was adopted as the companys Core HR application to centralize HR and payroll activities across the HR and payroll teams.
Configuration focused on payroll processing for part-time employees and students, entry of transaction data and master data within the SD Worx Accurat HCM payroll system, and automated calculation of annual holiday accruals for Germany, Switzerland and Austria. The deployment included document generation and workflow support for employee contracts, termination letters and certificates, together with routines to produce financial analysis and statistics for wage tax reporting.
The implementation operated alongside the travel expense system HR Works, with explicit training of new users in HR Works and ongoing master data maintenance across both systems. Operational coverage included accounting travel expenses and travel advance payments for Germany, Switzerland and Austria, indicating cross-border expense and payroll accounting responsibilities.
Governance emphasized centralized master data stewardship, structured training programs, and an annual travel expense seminar to align country-specific claim handling and processing. Day to day operations documented in the SD Worx Accurat HCM environment included performing salary runs, maintaining master and transaction data, and producing wage tax related statistics used by HR and finance.
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Mexx AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Mexx deployed Tawk.to on its corporate website. Tawk.to is categorized as Chatbots and Conversational AI and was implemented as a cloud hosted, website embedded chat widget to enable real time customer interactions across product detail and support pages.
The implementation focuses on the Tawk.to live chat widget and the Tawk.to agent dashboard for message handling. Configuration includes canned responses, chat transcript retention, visitor monitoring and offline messaging features that align with Chatbots and Conversational AI functional workflows.
Deployment is web facing and embedded directly into mexx.com, providing a persistent customer channel managed through the Tawk.to interface. Operational coverage is centered on Mexx customer support and digital commerce teams who manage inbound chats, response templates and session handling via the agent console.
Governance and chat configuration are managed internally by Mexx customer service and e commerce stakeholders, including control of response templates and routing rules. The solution is cloud hosted and maintained as a lightweight web channel, minimizing on premise infrastructure while centralizing conversational customer engagement on the corporate website.
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Mexx Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Mexx implemented Microsoft 365 as its primary Collaboration platform. The deployment is referenced on the Mexx corporate website and was positioned to consolidate cloud productivity and team collaboration for the Netherlands based apparel manufacturer of about 900 employees.
The Microsoft 365 implementation includes core Collaboration capabilities such as enterprise email and calendaring, cloud file storage and synchronization, intranet and document management, and real time team collaboration. In practice this maps to Microsoft 365 services including Exchange Online for mail, SharePoint Online for intranet and document libraries, OneDrive for personal cloud storage, Microsoft Teams for synchronous collaboration, and Azure Active Directory for identity and access management.
Operational coverage emphasized office based business functions including product and merchandising teams, corporate operations, and commerce support functions. Governance work focused on centralized identity and access controls, information governance and retention policies, and standardization of collaboration workflows and file taxonomy to support consistent content management. The rollout narrative on the website and the selected Microsoft 365 footprint indicate a move to standardize collaboration tooling across corporate users rather than point solutions.
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Mexx eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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Mexx CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Mexx ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Performance Management | ITSM |
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2018 | 2018 |
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Mexx IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Mexx
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mexx Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||