MFS Supply
31100 Solon Rd Ste 16,
Solon, 44139, OH,
United States
Solon, 44139, OH,
United States
1 440-248-5300
Distribution
MFS Supply Technographics
MFS Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MFS Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 MFS Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MFS Supply has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2023, Olark Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MFS Supply is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MFS Supply revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MFS Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MFS Supply Tech Stack and Enterprise Applications
MFS Supply ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, MFS Supply implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment established a cloud-native, SaaS-based ERP Financial backbone to consolidate finance and distribution processes for the US-based distributor.
The implementation focused on core financial management and distribution workflows, including general ledger, accounts payable, accounts receivable, inventory management, and order management modules within Oracle NetSuite ERP. Configuration emphasized standardized chart of accounts and transaction validation rules to support consistent financial close and inventory valuation across the business.
MFS Supply is using Oracle NetSuite ERP on their website to synchronize product catalog and order data, enabling unified order-to-cash processing between e-commerce and back-office systems. The architecture reflects a single, cloud-hosted application model that centralizes transactional data and supports real-time inventory visibility for sales and fulfillment teams.
Governance changes included role-based access controls, centralized financial controls, and workflow automation for order routing and invoicing to reduce manual reconciliation. Operational ownership sits with finance and distribution functions, with process standardization to align site sales activity and back-office accounting in a single ERP Financial environment.
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MFS Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, MFS Supply implemented Olark Live Chat on its public website. The deployment uses Olark Live Chat within the Chatbots and Conversational AI category to provide a customer-facing, web-based engagement channel supporting online ordering inquiries and customer service interactions.
The implementation centers on a browser-hosted chat widget delivering real-time messaging, canned responses, visitor monitoring, agent routing and chat transcript capture, with Olark Live Chat supplying the agent dashboard and conversation archives. Operational scope focuses on customer service and sales touchpoints on the corporate website, and governance is enforced through agent account controls and transcript retention configured in the Olark Live Chat administration interface to support standard support and order inquiry workflows.
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MFS Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, MFS Supply deployed Microsoft 365 as its primary Collaboration platform. The implementation was provisioned to support an approximately 170 person distribution organization and bring cloud based productivity and communication services into daily operations.
Microsoft 365 was configured to provide core collaboration capabilities typical of the Collaboration category, including enterprise email, group chat and meetings, cloud file storage and synchronization, and browser served intranet and document library capabilities aligned with SharePoint Online and OneDrive functionality. Configuration work emphasized tenant level administration, user provisioning, role based access controls, and document collaboration workflows such as coauthoring and version control.
The Microsoft 365 footprint was surfaced on the corporate website to provide access to cloud hosted resources and links to collaboration assets, while operational coverage extended across sales, procurement, warehouse operations and corporate administration. Governance centered on centralized tenant administration and information architecture to manage content access and lifecycle, and the rollout used cloud provisioning patterns appropriate for a mid sized distribution business.
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MFS Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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MFS Supply TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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MFS Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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MFS Supply CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MFS Supply
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Of Sales | Director | Finance | |
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Director Of Operations & Development | Director | Finance | |
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CEO | CXO | Finance | |
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Finance Director | Director | Finance | |
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Apps Being Evaluated by MFS Supply Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MFS Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MFS Supply digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MFS Supply Technographics
MFS Supply is a Distribution organization based in United States,
with around 170 employees and annual revenues of $20.0 million.
MFS Supply operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Olark Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
MFS Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Olark and Microsoft.
MFS Supply recently adopted applications including
Oracle NetSuite ERP in 2023, AppRiver Secure Cloud in 2021 and Oracle NetSuite Commerce in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MFS Supply’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MFS Supply’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MFS Supply technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.