Michael Kors USA
11 West 42nd St.,
New York, 10036, NY,
United States
New York, 10036, NY,
United States
1 212-201-8100
Retail
Michael Kors USA Technographics
Michael Kors USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Michael Kors USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11096 Michael Kors USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Michael Kors USA has purchased the following applications: Oracle Endeca for Analytics and BI in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Oracle Commerce Platform ( ex ATG Web Commerce ) for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Michael Kors USA is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Michael Kors USA revenues, which have grown to $4.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Michael Kors USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Michael Kors USA Tech Stack and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014 Michael Kors USA deployed Oracle Endeca on its website to extend its Analytics and BI capabilities for online product discovery and customer-facing search. Oracle Endeca was implemented as a front-end data and navigation layer on the e-commerce site, surfacing catalog attributes and search relevance signals directly into storefront search and browsing experiences.
The implementation concentrated on Oracle Endeca capabilities commonly used for commerce search, including faceted search and guided navigation, relevance tuning, and indexed product data ingestion. Configuration work emphasized metadata-driven facets, merchandising rules and relevance profiles to support product findability and category navigation, while maintaining an indexed query layer for low-latency storefront responses.
Operational coverage focused on the public website and the digital commerce organization, with direct impact on e-commerce merchandising, catalog management and digital marketing workflows. Governance and workflow adjustments centered on product data orchestration and merchandising controls, enabling merchandising and catalog teams to manage navigation and relevance through the Endeca configuration and content feeds rather than source system changes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Michael Kors USA deployed Cisco Webex Meetings in an Audio Video and Web Conferencing capacity on its website. Michael Kors USA uses Cisco Webex Meetings to provide web-based meeting access and real-time collaboration for visitors and corporate users, positioning Cisco Webex Meetings as the primary Audio Video and Web Conferencing application surfaced through the public site.
The implementation exposes core category capabilities including scheduled and ad hoc video meetings, screen sharing, participant and host controls, and meeting recording, with Cisco Webex Meetings functioning as the application layer for these functions. Integrations with other enterprise systems, identity providers, or calendar services are not specified in available sources. Governance and rollout specifics were not disclosed.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014 Michael Kors USA deployed Oracle Commerce Platform ( ex ATG Web Commerce ) to power its online storefront. Michael Kors USA Oracle Commerce Platform ( ex ATG Web Commerce ) eCommerce supports the company public website and serves core digital commerce business functions including product presentation, customer journeys, and merchandising.
The implementation centers on standard eCommerce functional modules, with configuration covering product catalog management, catalog merchandising and promotions, site search and navigation, shopping cart and checkout orchestration, and content driven landing pages and personalization. Workflows reflect catalog modeling, pricing and promotion rules, and content slotting to support seasonal assortments and campaign-driven merchandising.
Operational scope is the company digital storefront for the United States market, supporting merchandising, marketing, and online sales operations. Governance and content workflows are organized around merchandising and eCommerce operations teams, handling catalog updates, promotional calendar execution, and ongoing site content management.
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2013 | 2013 |
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Inventory Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Michael Kors USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Michael Kors USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Michael Kors USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Michael Kors USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Michael Kors USA Technographics
Michael Kors USA is a Retail organization based in United States,
with around 11096 employees and annual revenues of $4.51 billion.
Michael Kors USA operates a diverse technology stack with applications such as
Oracle Endeca, Cisco Webex Meetings and Oracle Commerce Platform ( ex ATG Web Commerce ),
covering areas like Analytics and BI, Audio Video and Web Conferencing and eCommerce.
Michael Kors USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Cisco Systems.
Michael Kors USA recently adopted applications including
Salesforce Sales Cloud in 2021, Telstra Cloud Infrastructure in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Michael Kors USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Michael Kors USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Michael Kors USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.