Skegness, PE25 1SQ,
United Kingdom
Micronclean Technographics
Micronclean Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Micronclean and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 455 Micronclean employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Micronclean has purchased the following applications: Microsoft 365 for Collaboration in 2020, Zendesk Service for Customer Support in 2019, iomart Hybrid Cloud for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Micronclean is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , iomart Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Micronclean revenues, which have grown to $46.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Micronclean intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Micronclean Tech Stack and Enterprise Applications
Micronclean Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Micronclean adopted Microsoft 365 as its Collaboration platform. The company uses Microsoft 365 on its public website and within corporate communications, indicating a cloud-hosted productivity footprint for its UK-based professional services operations.
Microsoft 365 provides core Collaboration capabilities including enterprise email, real-time communications, document co-authoring, cloud file storage, and desktop productivity applications. Micronclean's deployment of Microsoft 365 likely leverages Outlook for mail, Teams for meetings and chat, SharePoint for intranet and content management, OneDrive for user file sync, and Office applications for knowledge worker productivity, aligning platform features with everyday collaboration workflows.
The Microsoft 365 Collaboration environment supports business functions across internal IT, HR, sales and operations, with configuration and governance centered on centralized user and content policy controls and role-based access. Public site references to Microsoft 365 suggest the platform is surfaced for both internal collaboration and outward-facing content needs, positioning Micronclean Microsoft 365 Collaboration for corporate communications and document delivery.
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Micronclean CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Micronclean deployed Zendesk Service for Customer Support to manage customer inquiries originating on its website. The implementation uses Zendesk Service as an embedded web channel on the Micronclean website to capture tickets directly from customer-facing pages, and routes those tickets into a centralized support queue. Configuration leverages core Customer Support capabilities, including ticket creation from web forms, email ticketing, request type classification, and agent assignment workflows aligned to typical service desk operations.
Operational coverage targets the customer service organization supporting Micronclean customers in the United Kingdom, sized to a 455 employee professional services firm. Implementation details include standard Zendesk Service modules such as ticket routing, macros for standardized responses, SLA policy configuration, and reporting dashboards, together with a self-service knowledge component to reduce direct contacts. Governance focused on centralizing queues and standardizing agent workflows to ensure consistent case creation and handling from the web channel.
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Micronclean IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iomart Group | Legacy | iomart Hybrid Cloud | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Micronclean deployed iomart Hybrid Cloud to host its public website. The iomart Hybrid Cloud deployment sits in the Application Hosting and Computing Services category and provides managed compute and hosting capacity for the company’s external web assets.
Implementation scope concentrated on web hosting and application runtime for Micronclean’s site, leveraging platform-level compute, persistent storage, and virtual networking consistent with Application Hosting and Computing Services. Configuration work is consistent with secure HTTPS termination, content asset management, and platform orchestration to support marketing and customer engagement workflows. The iomart Hybrid Cloud environment serves as the primary runtime for site assets and server side application components.
Operational coverage centers on web, marketing, and customer facing functions for Micronclean in the United Kingdom, with internal IT responsible for platform operations and content updates. Governance considerations align to managed hybrid cloud hosting controls, certificate lifecycle management, and standard change control for web releases. Micronclean’s public site references show the company using iomart Hybrid Cloud on their website.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Micronclean
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Apps Being Evaluated by Micronclean Executives
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