San Diego, 92193, CA,
United States
Midland Credit Management, subsidiary of Encore Capital Group Technographics
Midland Credit Management, subsidiary of Encore Capital Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Midland Credit Management, subsidiary of Encore Capital Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Midland Credit Management, subsidiary of Encore Capital Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Midland Credit Management, subsidiary of Encore Capital Group has purchased the following applications: Workday Financial Management for ERP Financial in 2016, Workday Absence Management for Absence and Leave Management in 2018, FreeWheel Demandsuite for Agency Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Midland Credit Management, subsidiary of Encore Capital Group is running and its propensity to invest more and deepen its relationship with Workday , SAP , Thomson Reuters or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Midland Credit Management, subsidiary of Encore Capital Group revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Midland Credit Management, subsidiary of Encore Capital Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Midland Credit Management, subsidiary of Encore Capital Group Tech Stack and Enterprise Applications
Midland Credit Management, subsidiary of Encore Capital Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Midland Credit Management implemented Workday Financial Management as its ERP Financial solution, centralizing core accounting and financial reporting for a global workforce of over 4,000 employees. The deployment focused on establishing Workday Financial Management as the authoritative general ledger and financial close platform to support corporate finance and statutory reporting workflows.
Configuration emphasized standard ERP Financial capabilities, including general ledger configuration, accounts payable and accounts receivable ledger controls, fixed asset accounting, and management reporting frameworks. Workday Financial Management was instrumented to support month-end close orchestration, chart of accounts governance, and role-based financial controls, while aligning ledger structures to the companys FP&A and reporting needs.
The implementation included explicit integration work between Workday Financial Management and Adaptive Insights for planning and budgeting, enabling data feeds from the general ledger into Adaptive planning models to support budgeting, forecasting, and monthly management reporting. Operational ownership rested with the Corporate FP&A team in partnership with IT support, reflecting a cross-functional integration pattern between planning, general ledger, and financial operations.
Governance and ongoing operations were structured around a business partner model, with Senior Financial Analysts and system administrators responsible for day-to-day Adaptive Insights administration, monitoring of the Workday Financial Management configuration, and continued development of planning integrations. The setup emphasized collaborative change control between FP&A and IT, system administration responsibilities, and maintenance of budgeting, forecasting, and monthly reporting processes.
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Expense Management | ERP |
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2010 | 2010 |
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Tax Management | ERP |
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2016 | 2016 |
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Midland Credit Management, subsidiary of Encore Capital Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018 Midland Credit Management implemented Workday Absence Management to centralize absence administration under the Absence and Leave Management category. The initiative was executed alongside Payroll and Time Tracking functionality as part of a coordinated Workday HCM program, with an internal Workday analyst leading the effort from requirements capture through production deployment.
The implementation work focused on configuration and end to end system design for Payroll, Time Tracking, and Absence modules, including eliciting requirements, presenting Workday solution options, prototyping, and executing user acceptance testing. Workday Absence Management was configured with defined process flows and business rules, and the analyst led functional testing cycles to identify discrepancies and refine configurations prior to cutover.
Operational coverage included HR, Finance, and Technology teams, with the analyst coordinating system releases, upgrades, and improvement packages to preserve alignment with HR and financial processes. Post deployment responsibilities included maintaining ticket-based support for Workday inquiries and partnering with initiators and stakeholders to converge on acceptable resolution paths for configuration and process issues.
Governance and rollout employed project management standard methodologies and compliance-oriented process documentation, with the analyst teaching HR and finance stakeholders on system authorities and managing strategic and ad hoc HR and finance technology requests. Testing governance was explicit, the analyst conducted sophisticated Workday HCM system testing, documented discrepancies, and formulated remediation plans while owning the full project lifecycle from initial requirements to production.
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Applicant Tracking System | HCM |
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2014 | 2015 |
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Benefits Administration | HCM |
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2015 | 2016 |
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Benefits Administration | HCM |
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2014 | 2015 |
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Compensation Management | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Experience, Employee Engagement | HCM |
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2023 | 2023 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2018 |
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Offboarding | HCM |
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2015 | 2016 |
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Onboarding | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2014 | 2015 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Midland Credit Management, subsidiary of Encore Capital Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Midland Credit Management deployed FreeWheel Demandsuite as an Agency Management solution on its public website to centralize digital ad demand orchestration and inventory control. The FreeWheel Demandsuite implementation is focused on on-site ad decisioning and campaign delivery, positioning the application as the primary Agency Management layer for digital monetization across Midland Credit Management web properties.
FreeWheel Demandsuite was configured to support standard Agency Management capabilities, including demand orchestration, campaign trafficking, inventory controls, and reporting. Configuration work emphasized campaign setup, targeting rules, priority and pacing controls, and delivery analytics, aligning application modules with ad operations workflows and marketing campaign calendars.
Operationally the deployment sits at the intersection of the digital channel, ad operations, and marketing teams, integrating with site ad tags and client-side ad calls to mediate demand and route impressions. Governance responsibilities were scoped to ad operations for campaign configuration and to marketing for creative and targeting approvals, with processes implemented to centralize campaign trafficking and reporting through FreeWheel Demandsuite.
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Midland Credit Management, subsidiary of Encore Capital Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2018 | 2019 |
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Midland Credit Management, subsidiary of Encore Capital Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Midland Credit Management, subsidiary of Encore Capital Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Midland Credit Management, subsidiary of Encore Capital Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Midland Credit Management, subsidiary of Encore Capital Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Midland Credit Management, subsidiary of Encore Capital Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2019 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Midland Credit Management, subsidiary of Encore Capital Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Midland Credit Management, subsidiary of Encore Capital Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Midland Credit Management, subsidiary of Encore Capital Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2018 | 2019 |
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Midland Credit Management, subsidiary of Encore Capital Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Midland Credit Management, subsidiary of Encore Capital Group
Apps Being Evaluated by Midland Credit Management, subsidiary of Encore Capital Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-13 | Midland Credit Management, subsidiary of Encore Capital Group | Evaluated | Adobe Systems | Adobe Experience Cloud | Customer Experience | CRM |
| 2024-11-22 | Midland Credit Management, subsidiary of Encore Capital Group | Evaluated | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | Content Management |