Paris, 95310,
France
MIDRANGE Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MIDRANGE Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 MIDRANGE Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MIDRANGE Group has purchased the following applications: Microsoft 365 for Collaboration in 2015, Intuit Mailchimp for Marketing Automation in 2020, Kaseya Autotask Problem and Incident Management for Incident Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MIDRANGE Group is running and its propensity to invest more and deepen its relationship with Microsoft , Letsignit , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MIDRANGE Group revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MIDRANGE Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
|
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Collaboration | Collaboration |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaseya | Legacy | Kaseya Autotask Problem and Incident Management | Incident Management | ITSM | n/a | 2020 | 2020 |
In 2020, MIDRANGE Group implemented Kaseya Autotask Problem and Incident Management as part of a redesign of its internal Helpdesk, intended to improve service to the group’s clients. The deployment targeted the Incident Management application to provide structured handling of client-facing support and internal troubleshooting across MIDRANGE Group's professional services organization in France.
The implementation emphasized core Incident Management capabilities including ticketing, problem and incident workflows, escalation routing, SLA tracking, and operational reporting. Configuration work covered queue structures, incident categorization, automated notifications, role based access controls for helpdesk staff, and defined escalation paths to support faster triage and resolution.
The project incorporated Datto Autotask and Datto RMM as the new tooling set and included suivi des formations to ensure operational readiness of the helpdesk team. Governance changes accompanied the rollout, with standardized ticket ownership, new workflow handoffs, and training completion tracking to align support processes with the Kaseya Autotask Problem and Incident Management implementation.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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