AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

MIDRANGE Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Marketing Automation CRM n/a 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kaseya Legacy Kaseya Autotask Problem and Incident Management Incident Management ITSM n/a 2020 2020
In 2020, MIDRANGE Group implemented Kaseya Autotask Problem and Incident Management as part of a redesign of its internal Helpdesk, intended to improve service to the group’s clients. The deployment targeted the Incident Management application to provide structured handling of client-facing support and internal troubleshooting across MIDRANGE Group's professional services organization in France. The implementation emphasized core Incident Management capabilities including ticketing, problem and incident workflows, escalation routing, SLA tracking, and operational reporting. Configuration work covered queue structures, incident categorization, automated notifications, role based access controls for helpdesk staff, and defined escalation paths to support faster triage and resolution. The project incorporated Datto Autotask and Datto RMM as the new tooling set and included suivi des formations to ensure operational readiness of the helpdesk team. Governance changes accompanied the rollout, with standardized ticket ownership, new workflow handoffs, and training completion tracking to align support processes with the Kaseya Autotask Problem and Incident Management implementation.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
IT Decision Makers and Key Stakeholders at MIDRANGE Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by MIDRANGE Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD MIDRANGE Group Technographics

MIDRANGE Group is a Professional Services organization based in France, with around 120 employees and annual revenues of $10.0 million.

MIDRANGE Group operates a diverse technology stack with applications such as Microsoft 365, Intuit Mailchimp and Kaseya Autotask Problem and Incident Management, covering areas like Collaboration, Marketing Automation and Incident Management.

MIDRANGE Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Intuit and Kaseya.

MIDRANGE Group recently adopted applications including Letsignit in 2021, Intuit Mailchimp in 2020 and Kaseya Autotask Problem and Incident Management in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of MIDRANGE Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates MIDRANGE Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete MIDRANGE Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.