Norfolk, 23518, VA,
United States
Military Credit Services Technographics
Military Credit Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Military Credit Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Military Credit Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Military Credit Services has purchased the following applications: Emphasys Kwik-Loan for Loan Management in 2005, LogMeIn BoldChat for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Military Credit Services is running and its propensity to invest more and deepen its relationship with Emphasys Software , GoTo (formerly LogMeIn) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Military Credit Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Military Credit Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Military Credit Services Tech Stack and Enterprise Applications
Military Credit Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emphasys Software | Legacy | Emphasys Kwik-Loan | Loan Management | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005 Military Credit Services implemented Emphasys Kwik-Loan as a Loan Management solution provided by Emphasys Software to enable a paperless, dealer-centric lending channel. The implementation was driven by a strategic goal to expand the indirect dealer network and standardize user friendly, web-based application workflows for financing active duty military, civil service, and government employees.
The deployment of Emphasys Kwik-Loan included modular components deployed for dealer intake and decisioning, specifically Kwik-Dealer, Kwik-Decision, and Kwik-Sign. Functional capabilities activated included web-based dealer application entry and secure application management, auto decisioning, messaging workflows, and electronic signature capture using Sertifi, enabling end-to-end loan origination and servicing handoffs.
Operationally the solution was integrated into Military Credit Services existing SaaS loan origination and servicing footprint with EnCompass from Compass Technologies, with Kwik-Dealer serving as the indirect dealer portal. The rollout supported hundreds of dealer relationships and processing of thousands of applications per year, impacting dealer sales channels, underwriting intake, and servicing operations through a centralized, web-accessible Loan Management interface.
Governance emphasized standardized portal use by dealers and paperless processes to accelerate application handling and reduce manual document flows. Outcomes reported in the case study include a significant expansion of indirect business volume and dealer-reported sales gains, including a cited owner reporting a 45 percent increase in business after onboarding with Military Credit Services.
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Military Credit Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Military Credit Services implemented LogMeIn BoldChat on its public website. LogMeIn BoldChat is deployed as the firm's Chatbots and Conversational AI application to support online customer engagement, inquiry handling, and lead capture for retail lending interactions.
The implementation is delivered as a web-embedded chat widget integrated into the corporate site, providing capabilities typical of Chatbots and Conversational AI such as live agent chat, proactive chat invitations, canned response libraries, visitor monitoring, and session transcripts. Operational scope is focused on customer service and inbound sales functions, with governance oriented around chat routing, agent assignment, scripted response management, and transcript retention configured within LogMeIn BoldChat to support ongoing customer interaction workflows.
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Military Credit Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Military Credit Services implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace (Formerly Google G-Suite) is referenced on the company website, indicating a cloud hosted, domain provisioned deployment that serves core communications and document workflows across the organization.
Deployment appears to center on standard Google Workspace modules including Gmail for corporate email, Google Drive for file storage, Google Docs and Sheets for collaborative document creation, Google Calendar for scheduling, and the Admin Console for user provisioning and policy controls. The implementation supports Collaboration across business functions such as client communications, back office operations, and internal record keeping, with governance delivered through centralized admin controls and tenant level account management.
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Military Credit Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Call Center | CRM |
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2018 | 2018 |
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Military Credit Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Transactional Email | PaaS |
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2017 | 2017 |
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Military Credit Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Military Credit Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Military Credit Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||