Miller Insurance Services
70 Mark Lane,
London, EC3R 7NQ,
United Kingdom
London, EC3R 7NQ,
United Kingdom
44 20 7488-2345
Insurance
Miller Insurance Services Technographics
Miller Insurance Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miller Insurance Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Miller Insurance Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miller Insurance Services has purchased the following applications: Verisk Whitespace Platform for Insurance ERP in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miller Insurance Services is running and its propensity to invest more and deepen its relationship with Verisk Analytics , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miller Insurance Services revenues, which have grown to $92.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miller Insurance Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miller Insurance Services Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verisk Analytics | Legacy | Verisk Whitespace Platform | Insurance ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Miller Insurance Services began using Verisk Whitespace Platform. The Verisk Whitespace Platform, classified as Insurance ERP, was adopted by Miller's casualty team to place and manage casualty placements in the London market, digitising broking and underwriting workflows.
Implementation emphasized placement and underwriting capabilities, configuring placement lifecycle management, submission tracking, document orchestration and electronic trading workflows to reduce manual touchpoints. The deployment was scoped to Miller's casualty team within the UK, impacting broking and underwriting functions and improving digital trading efficiency while reducing manual processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Miller Insurance Services deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and uses Cisco Webex Meetings on its website to provide direct meeting access for clients and staff. Miller Insurance Services uses Cisco Webex Meetings for Audio Video and Web Conferencing to support client meetings, broker collaboration, and internal communications across the organization.
The implementation emphasizes standard conferencing capabilities including browser based join, high definition video, screen sharing, meeting recording, host controls and attendee management, which are configured to support client consultations and internal team briefings. Cisco Webex Meetings is provisioned as a cloud hosted service, with meeting templates and host role configurations aligned to different functional workflows.
Deployment architecture focuses on embedding meeting join and scheduling entry points into the corporate website and internal portals, enabling client initiated sessions and staff meetings from a single access surface. Operational coverage extends across departments such as underwriting, claims, account management and sales, with the platform used for external client interactions and internal collaboration.
Governance is centered on centralized administration of meeting licenses, role based host controls and documented meeting usage policies to separate client facing sessions from internal collaboration. Training and staged rollout language was applied to ensure consistent meeting setup and standardized templates for client appointments and internal stand ups.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Miller Insurance Services deployed DocuSign eSignature as a Digital Signing solution embedded on its public website for customer-facing signature capture. The DocuSign eSignature implementation is used to collect electronic signatures on policy documents and customer forms through website-initiated signing sessions, aligning the application with front-end digital sales and service touchpoints.
Configuration emphasizes embedded signing and templated agreement workflows, leveraging DocuSign eSignature features for guided signing, signer authentication, and complete audit trail generation. Core Digital Signing functional elements implemented include reusable templates, signature and initial fields, signer sequencing and routing, and document status tracking to support automated handoff to downstream processing.
Operational scope covers customer-facing processes across Miller Insurance Services UK operations, focused on client onboarding, policy issuance and broker-client agreements accessed via the corporate website. Governance changes center on electronic consent and centralized document retention within DocuSign eSignature records, with coordination between front office teams and underwriting to manage access, signing policies and auditability of executed agreements.
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Intelligent Document Processing | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), Network Detection and Response (NDR) | CyberSecurity |
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2023 | 2023 |
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Extended Detection and Response (XDR) | CyberSecurity |
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2024 | 2024 |
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Managed Detection and Response (MDR) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Miller Insurance Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Miller Insurance Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miller Insurance Services IT executives and key decision makers. This section highlights Miller Insurance Services's latest recorded technology evaluations, including Qualtrics CustomerXM for Customer Experience on 2026-02-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miller Insurance Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Miller Insurance Services Technographics
Miller Insurance Services is a Insurance organization based in United Kingdom,
with around 650 employees and annual revenues of $92.0 million.
Miller Insurance Services operates a diverse technology stack with applications such as
Verisk Whitespace Platform, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Insurance ERP, Audio Video and Web Conferencing and Digital Signing.
Miller Insurance Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Verisk Analytics, Cisco Systems and DocuSign.
Miller Insurance Services recently adopted applications including
SenseOn XDR in 2024, Verisk Whitespace Platform in 2023 and SenseOn EDR NDR in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miller Insurance Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miller Insurance Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miller Insurance Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.