Minda
12-16 King George Avenue,
Adelaide, 5048, SA,
Australia
Adelaide, 5048, SA,
Australia
61 18 0016-4632
Non Profit
Minda Technographics
Minda Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Minda and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1917 Minda employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Minda has purchased the following applications: TechnologyOne Accounts Payable for AP Automation in 2016, TechnologyOne HR and Payroll for Payroll, Core HR in 2016, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Minda is running and its propensity to invest more and deepen its relationship with TechnologyOne , Thomson Reuters , Allocate Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Minda revenues, which have grown to $123.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Minda intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Minda Tech Stack and Enterprise Applications
Minda ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| TechnologyOne | Legacy | TechnologyOne Accounts Payable | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Minda implemented TechnologyOne Accounts Payable as a targeted AP Automation initiative within a broader ERP modernisation program. The deployment positioned TechnologyOne Accounts Payable to centralise accounts payable processing for Minda and to support the finance function with cloud first capabilities.
The implementation delivered core AP Automation capabilities such as electronic invoice capture and imaging, automated approval routing and invoice matching, supplier master synchronization, payment scheduling and AP reporting. TechnologyOne Accounts Payable was configured to enforce approval workflows and standard invoice lifecycle controls consistent with accounts payable best practices.
Operationally the solution was aligned with Minda's TechnologyOne ERP SaaS environment, integrating supplier and general ledger data to preserve financial posting integrity. The rollout focused on the finance and accounts payable teams across Minda in Australia, embedding the application as the primary AP processing layer.
Governance and process changes accompanied the technical deployment, with centralized approval workflows and workflow orchestration introduced to reduce manual touch points. As stated in Minda documentation, the work improved process efficiency and automated finance functions, reflecting the intended outcomes of the TechnologyOne Accounts Payable AP Automation effort.
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ERP Financial | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2016 | 2016 |
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Minda HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne HR and Payroll | Payroll, Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Minda implemented TechnologyOne HR and Payroll to provide a unified HRIS and payroll engine for its workforce. The deployment targeted core human resources and payroll operations, aligning TechnologyOne HR and Payroll with the organisation's Payroll,Core HR requirements while supporting approximately 1,917 employees in Australia.
The implementation covered core HR modules and payroll processing workflows, including personnel record management and archiving, position description management, onboarding and induction workflows, recruitment intake and candidate tracking, and routine HR inquiries and compliance registers. TechnologyOne HR and Payroll was configured to manage the employee lifecycle from recruitment through onboarding and ongoing personnel administration, with the HR team acting as the primary configuration and operational owner.
Integration and governance focused on interoperability with the recruitment front end, specifically an integration between Big Red Sky E-Recruitment and TechnologyOne HR and Payroll to streamline candidate data transfer into HR records. Governance relied on internal system champions drawn from the Human Resources team, who led configuration, user adoption and process alignment, and who maintained responsibilities for personnel file management, complaints and compliments tracking, and compliance handling during the rollout period.
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Recruiting | HCM |
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2016 | 2016 |
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Time Clock (Hardware) | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Minda AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Minda implemented Ruby Live Chat on its public website as a web‑embedded conversational channel. The deployment positions Ruby Live Chat as the organization’s Chatbots and Conversational AI touchpoint for real-time visitor engagement and client-facing inquiries.
The Ruby Live Chat implementation is embedded as a website chat widget to deliver real-time messaging, session management, message persistence and agent handoff, capabilities typical of Chatbots and Conversational AI solutions. Configuration work focused on conversational routing, availability management for support staff and scripted response libraries to standardize first‑contact interactions.
Operational responsibility centers on digital engagement and support teams, with governance oriented to conversational scripting, staffing rules and escalation workflows. Ruby Live Chat supports Minda’s online service channels and aligns the Chatbots and Conversational AI capability with the organization’s client support and web engagement business functions.
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Minda Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Minda Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Minda CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Minda IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Minda
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Manager, Quality, Safety and People | Manager | HR | |
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Human Resources Advisor | Manager | HR | |
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Human Resources Advisor | Manager | HR | |
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CEO | CXO | Operations | |
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Executive Director IT Infrastructure & Services | Director | IT | |
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CFO | CXO | Finance | |
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Chief People Officer & ED Community and Allied Health Services | CXO | HR | |
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Finance Business Partner | Director | Finance | |
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Senior Accountant Manager | Manager | Finance | |
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Accounts Payable Team Lead | Manager | Finance | |
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Finance Transformation Manager | Manager | Finance | |
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Snr Finance Manager, Reporting & Business Intelligence | Manager | Finance | |
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Finance Officer | Non Manager | Finance | |
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Group Manager, Contracts and Procurement | Manager | Procurement | |
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Procurement Manager | Manager | Procurement | |
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Apps Being Evaluated by Minda Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Minda IT executives and key decision makers. This section highlights Minda's latest recorded technology evaluations, including Allocate RosterOn for Workforce Scheduling on 2026-04-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Minda digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-27 | Minda | Evaluated | Allocate Software | Allocate RosterOn | Workforce Scheduling | HCM |
FAQ - APPS RUN THE WORLD Minda Technographics
Minda is a Non Profit organization based in Australia,
with around 1917 employees and annual revenues of $123.0 million.
Minda operates a diverse technology stack with applications such as
TechnologyOne Accounts Payable, TechnologyOne HR and Payroll and Ruby Live Chat,
covering areas like AP Automation, Payroll, Core HR and Chatbots and Conversational AI.
Minda has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne and Ruby.
Minda recently adopted applications including
Ruby Live Chat in 2021, Craft CMS in 2021 and Choopa in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Minda’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Minda’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Minda technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.