Mishawaka, 46544, IN,
United States
Mishawaka Police Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mishawaka Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 103 Mishawaka Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mishawaka Police Department has purchased the following applications: PowerDMS Agency360 Field Training for Learning and Development in 2017, Crazy Egg for Marketing Analytics in 2021, Esri Arcgis for Geographic Information System in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mishawaka Police Department is running and its propensity to invest more and deepen its relationship with PowerDMS , Crazy Egg , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mishawaka Police Department revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mishawaka Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PowerDMS | Legacy | PowerDMS Agency360 Field Training | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, Mishawaka Police Department implemented PowerDMS Agency360 Field Training to manage its Field Training Officer program. PowerDMS Agency360 Field Training is a Learning and Development application that was provisioned to the department training function and used by the FTO Coordinator together with assigned FTOs to capture trainee assessments and maintain training records.
The implementation emphasized structured evaluation workflows, including digital evaluation forms, rubric based performance assessments, centralized trainee records, and progress tracking dashboards. Configuration work focused on templates for competency checklists and role based access controls for coordinators and field trainers, aligning system artifacts with the department’s FTO policies and review cadence.
Operational coverage centered on the police training division and the department’s field training program, with daily use by FTOs and oversight by the FTO Coordinator to support sign off and qualification decisions. The deployment supported standardization of how trainee progress is recorded, archived, and reviewed across FTO shifts.
Governance changes formalized coordinator review and documentation workflows to ensure consistent reporting and auditability of training outcomes. According to Lieutenant Craig Nowacki of Mishawaka Police Department, the software "totally revolutionized how we report the progress of our field training program."
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, Mishawaka Police Department implemented Crazy Egg as a Marketing Analytics solution on its public website. The deployment focuses on client-side behavioral instrumentation of pages on mishawaka.in.gov, aligning the Crazy Egg implementation with the department’s public information and service pages.
The implementation leverages Crazy Egg modules typical for Marketing Analytics deployments, including heatmaps, scroll maps, click tracking, and session recordings to surface page-level user behavior. Configuration centers on site-level tag placement and page targeting rules to capture interaction patterns for specific content areas maintained by the department.
Data collection is executed via a JavaScript snippet embedded in the municipal site templates, enabling page instrumentation without backend system changes. Operational coverage is limited to the public-facing police department website, supporting web content, public notices, and online forms used by police administration and communications staff.
Governance and operational ownership rest with site administration and municipal communications stakeholders who control Crazy Egg account access and page-level configuration. The Crazy Egg application functions as an analytics layer for behavioral insight and content governance rather than a transactional system, used to inform web content management and site usability decisions.
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2021 | 2021 |
In 2021, Mishawaka Police Department deployed Esri Arcgis as a Geographic Information System on its public website. The Esri Arcgis implementation provides web map visualization and publicly accessible spatial data layers embedded in the department site to support community information and map-based publication of location data. This deployment explicitly links the Mishawaka Police Department Esri Arcgis Geographic Information System to public-facing mapping and situational awareness functions.
Implementation centered on embedding Esri Arcgis map services and feature layers into the website, leveraging standard GIS capabilities such as basemaps, geocoding, spatial queries, and attribute-driven popups for incident and asset location. Operational coverage includes police functions for incident mapping, asset location and routine spatial analysis, with departmental staff responsible for data stewardship and publishing workflows. Governance focuses on controlled publication of public layers and internal update processes to maintain accuracy, and the Esri Arcgis environment supplies web-based visualization and query tooling consistent with a Geographic Information System.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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