MKB Bank
Vaaci u.38,
Budapest, 1821,
Hungary
Budapest, 1821,
Hungary
36 1 327-8600
Banking and Financial Services
MKB Bank Technographics
MKB Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MKB Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3750 MKB Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MKB Bank has purchased the following applications: Oracle Flexcube for Core Banking in 2017, Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MKB Bank is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MKB Bank revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MKB Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MKB Bank Tech Stack and Enterprise Applications
MKB Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Temenos T24 | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, MKB Bank implemented Oracle FLEXCUBE as its Core Banking platform. The program replaced Temenos T24, consolidated and retired roughly 10 additional systems, and modernized the bank's IT architecture to enable open and digital banking capabilities.
Oracle FLEXCUBE was configured to centralize account management, deposit processing, loan origination for corporate and retail lending, and product configuration to accelerate new service provisioning. The implementation focused on functional modules common to Core Banking deployments, including customer data management, transaction processing, and channel aware product orchestration to support digital only services and faster go to market.
The modernization consolidated integration points, retiring stand alone systems and establishing a centralized core that interfaces with customer facing channels, digital banking platforms, and back office operations. Data flows and service orchestration were restructured so customer requests can be managed more quickly and internal workflows for corporate and retail lending can be streamlined.
The Oracle FLEXCUBE Core Banking implementation was executed as part of a broader restructuring to streamline internal and customer facing operations and to provide more personalized services across multiple channels. MKB Bank stated the aim to reduce go to market time for new services and to manage customer requests more quickly and easily.
|
MKB Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 MKB Bank implemented Microsoft 365 as its primary Collaboration platform to support corporate productivity and digital communications across its Hungary operations. The deployment is visible on the bank website and aligns the Microsoft 365 suite with enterprise collaboration needs for a mid sized bank with roughly 3,750 employees.
The implementation centers on Microsoft 365 services such as cloud email, real time collaboration, document management, and productivity applications consistent with the Collaboration category. Configuration work emphasized tenant provisioning, identity and access controls, and information governance to manage email, shared files and team workspaces. Operational coverage focused on business functions for corporate communications, front office collaboration and back office document workflows, with governance policies and role based access controls applied to support compliance and secure information sharing within the organization.
|
MKB Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 MKB Bank implemented Hotjar on its public website mkb.hu to support its Customer Experience initiatives across digital channels. The deployment explicitly uses the Hotjar application for behavioral analytics and qualitative UX research on the bank's consumer-facing web properties.
The implementation is built around a client-side Hotjar snippet deployed site-wide, configured via the Hotjar admin console to capture session recordings, heatmaps, conversion funnels, and on-page feedback surveys and polls. Hotjar was used to instrument page-level behaviors and form interactions, aligning with standard Customer Experience workflows for session replay, visual heatmapping, and in-product feedback collection.
Operational ownership for Hotjar sits with digital experience, product, UX research, and marketing teams, with the tool focused on web channel user experience analysis rather than back-office platforms. The rollout is centered on the public website mkb.hu and is managed as a web analytics and UX instrumentation layer to inform design and digital channel decisions.
|
MKB Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
MKB Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
MKB Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2010 | 2010 |
|
IT Decision Makers and Key Stakeholders at MKB Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
Chief Digital Officer | CXO | IT | |
|
|
|
Head of IT Architecture | Director | IT | |
|
|
|
IT Account Director | Director | IT | |
|
|
|
Application Manager | Manager | IT | |
|
|
|
Head of department - Core systems operation | Director | IT | |
|
|
|
Application Manager | Manager | IT | |
|
|
|
Head of Treasury Operations Department | Director | Finance | |
|
|
|
Information Technology Development Director | Director | IT | |
|
Apps Being Evaluated by MKB Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MKB Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MKB Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD MKB Bank Technographics
MKB Bank is a Banking and Financial Services organization based in Hungary,
with around 3750 employees and annual revenues of $400.0 million.
MKB Bank operates a diverse technology stack with applications such as
Oracle Flexcube, Microsoft 365 and Hotjar,
covering areas like Core Banking, Collaboration and Customer Experience.
MKB Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Contentsquare.
MKB Bank recently adopted applications including
Microsoft 365 in 2021, Hotjar in 2020 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MKB Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MKB Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MKB Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.