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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

MMK Systems Tech Stack and Enterprise Applications

MMK Systems ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MMK Booking Manager Legacy MMK Booking Manager Reservation and Booking Management ERP Services and Operations n/a 2019 2019
In 2019, MMK Systems implemented MMK Booking Manager to provide a customer-facing reservation capability. MMK Booking Manager is embedded on MMK Systems website and serves as the primary interface for client reservations and scheduling for the company’s professional services in Croatia. The deployment centers on Reservation and Booking Management functionality, including a reservation engine, availability and calendar management, booking workflows, and customer self-service booking forms. Configuration emphasizes service-level scheduling and staff assignment rules consistent with a 15 employee professional services firm, with booking confirmation and notification capabilities supporting client communications. Operational coverage is focused on the company website as the booking surface, driving front-office service scheduling and client intake. Governance and rollout appear to have prioritized simple administrative controls for small team ownership, enabling internal staff to manage availability, bookings, and basic scheduling policies without external implementation partners.
MMK Systems Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, MMK Systems implemented Slack Connect as part of its Collaboration tooling. Slack Connect is deployed across the 15 person professional services firm in Croatia and is embedded on the company website to enable external messaging and client touchpoints alongside internal team communication. Configuration centers on channel based collaboration and shared channel workflows consistent with Collaboration platform practices for small teams. The implementation targets customer engagement and delivery functions, centralizing real time communication and website initiated conversations, with governance handled by internal administrators through channel naming, access controls and invitation processes. Integrations beyond the website were not specified.
MMK Systems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, MMK Systems implemented Zendesk Service on their website to provide Customer Support capabilities. The deployment targeted a 15 person professional services firm based in Croatia and was provisioned as a web-embedded support channel tied to the public site. Zendesk Service was used as the primary customer support application to centralize inbound inquiries and service interactions. Configuration and modules focused on standard Customer Support functionality such as ticketing, a website widget for conversational intake, email routing, and a knowledge base to surface self-service content. Operational ownership was kept within the small support team, with simple triage workflows, priority rules and automation for ticket assignment and status updates to match a compact organizational footprint. The implementation emphasized lightweight administration and web channel orchestration rather than extensive integrations, reflecting the firm's scale and the explicit use of Zendesk Service on the website.
Tag Management CRM 2019 2019
MMK Systems ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
IT Service Management ITSM 2022 2022
MMK Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at MMK Systems

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by MMK Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MMK Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MMK Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD MMK Systems Technographics
MMK Systems is a Professional Services organization based in Croatia, with around 15 employees and annual revenues of $1.0 million.
MMK Systems operates a diverse technology stack with applications such as MMK Booking Manager, Slack Connect and Zendesk Service, covering areas like Reservation and Booking Management, Collaboration and Customer Support.
MMK Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as MMK Booking Manager, Salesforce and Zendesk.
MMK Systems recently adopted applications including Slack Connect in 2022, New Relic APM in 2022 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates MMK Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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