Lawrenceville, 30043, GA,
United States
Mobile Communications America Technographics
Mobile Communications America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mobile Communications America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Mobile Communications America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mobile Communications America has purchased the following applications: Stripe Payments for Payment Processing in 2020, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mobile Communications America is running and its propensity to invest more and deepen its relationship with Stripe , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mobile Communications America revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mobile Communications America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mobile Communications America Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Mobile Communications America implemented Stripe Payments for online checkout on its corporate website. Stripe Payments is used as the Payment Processing solution for web-based order capture, shaping how the company accepts customer card and digital payments.
Deployment is web focused, with the Stripe Payments integration instrumenting the customer-facing checkout and payment authorization flows on callmc.com. Implementation leverages standard Payment Processing capabilities such as card tokenization, hosted or embedded checkout flows, payment gateway routing, and support for multiple card networks and digital wallets.
Operational responsibility centers on e-commerce, sales and finance teams, with reconciliation and settlement workflows aligned to existing accounting processes and order management. Governance emphasizes payment authorization controls and PCI scope reduction through tokenization, and the implementation centralizes online payment processing across the company website and digital sales channels.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Mobile Communications America implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management solution to coordinate field crews and technician dispatch across its manufacturing service operations. The rollout emphasized use of Field Service Lightning on desktop and mobile devices, enabling dispatchers and supervisors to direct crews and other field technicians to appropriate customer sites in real time.
The implementation focused on core Field Service Management capabilities including centralized dispatch consoles, work order assignment, scheduling workflows, and mobile work execution using the Field Service Lightning application on the computer and phone. Salesforce Field Service (ex ClickSoftware) was configured to provide dispatcher visibility into technician assignments and to deliver job instructions and status updates to technicians in the field.
Operational coverage centered on field operations and dispatch teams, with process changes to standardize work order routing and crew direction. Governance incorporated role based access for dispatchers and technicians and operational controls embedded in the Field Service Lightning workflows to ensure consistent assignment and tracking of site visits.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Mobile Communications America deployed Microsoft 365 as its primary Collaboration platform. The company is using Microsoft 365 on their website and provisioned the service to support internal collaboration and external content workflows across the organization.
The implementation emphasized core Microsoft 365 capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for chat and meetings. Configuration work centered on tenant provisioning, license assignment, user and group provisioning, and centralized identity and access controls to manage collaboration services and external sharing.
Operational coverage extended across corporate departments including sales, operations, and engineering, with IT and internal communications managing rollout and adoption activities. Governance focused on standard Collaboration controls such as document lifecycle policies, access governance, and external sharing rules to align Microsoft 365 usage with corporate information management practices.
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mobile Communications America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mobile Communications America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||