Mokka Romania Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mokka Romania and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Mokka Romania employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mokka Romania has purchased the following applications: Mokka Payment Platform for Payment Processing in 2021, Efecte Inteliwise for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mokka Romania is running and its propensity to invest more and deepen its relationship with Mokka , Efecte , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mokka Romania revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mokka Romania intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mokka | Legacy | Mokka Payment Platform | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Mokka Romania implemented Mokka Payment Platform as its Payment Processing solution on its public website. The Mokka Payment Platform was embedded into the website checkout and payment flows to handle online customer payments and card acceptance. Configuration work concentrated on secure checkout, payment tokenization, and merchant account routing consistent with standard Payment Processing functionality.
Operational scope covers customer billing and finance workflows for the professional services organization, with administrative interfaces provisioned for finance and support teams to access transaction reporting and reconciliation. Governance and process changes introduced role based access controls, transaction audit logging, and updates to invoicing and collections workflows to reflect online payment status. The implementation emphasizes Payment Processing controls such as tokenization and detailed transaction logs to support financial auditability.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Efecte | Legacy | Efecte Inteliwise | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Mokka Romania deployed Efecte Inteliwise on its public website as a customer facing conversational assistant. Mokka Romania uses Efecte Inteliwise in the Chatbots and Conversational AI category to handle visitor inquiries, surface knowledge base content, and capture leads on the corporate site. The deployment focuses on a web embedded conversational workflow, providing intent recognition, scripted dialogues, and handoff to human contact channels.
Configuration and ongoing tuning were managed internally by Mokka Romania, with content editors maintaining the knowledge base and marketing coordinating conversational scenarios for sales and support use cases. The Efecte Inteliwise implementation emphasizes a web widget, session routing to existing contact channels, and conversation flow reporting to inform operational adjustments. This architecture positions Efecte Inteliwise as the primary Chatbots and Conversational AI layer on the Mokka Romania website, supporting customer service and sales engagement across online touchpoints.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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