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Monday.com Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Monday.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2508 Monday.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monday.com has purchased the following applications: Gaviti for AR Automation in 2020, UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2022, cnvrg Platform for MLOps Platforms in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monday.com is running and its propensity to invest more and deepen its relationship with Gaviti , Priority Software , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monday.com revenues, which have grown to $972.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monday.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gaviti | Legacy | Gaviti | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, monday.com adopted Gaviti to address an unscalable manual collections workload within its accounts receivable function. The engagement positioned Gaviti as an AR Automation solution to eliminate manual invoice processing, scale collections activity, and enable personalized customer communications for the accounts receivable team.
Gaviti was configured to provide automated tracking and management of customer payments, including automatic notifications for overdue invoices and upcoming invoice reminders. The implementation enabled personalized emails, stored notes, tasks, and reminders, and supported quick replies that are retained in the platform, together with searchable views for invoices, customers, activities, collectors, and internal stakeholders. monday.com created a custom Gaviti workflow for low invoice amounts, adding flexible payment options including credit card payments to accelerate resolution of smaller balances.
The deployment integrated Gaviti with Priority ERP, leveraging Gaviti’s Priority ERP integration to simplify collections-related business processes and maintain transactional alignment with the company’s billing system. Operational coverage centered on the accounts receivable department and collector workflows, while providing consolidated visibility for internal stakeholders involved in dispute resolution and cash application.
Governance and operational change included workflow customization and an active customer success relationship, with monday.com providing product feedback that influenced platform enhancements. Outcomes reported by the AR team included reduced hours spent tracking overdue customers and invoices, improved control and transparency of the collections process, and better data-driven insights into customer actions and email engagement as captured by Gaviti.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2022 | 2024 |
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Skills Intelligence | HCM |
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2020 | 2020 |
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Video Interviewing | HCM |
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2020 | 2020 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| cnvrg | Legacy | cnvrg Platform | MLOps Platforms | AI Development | n/a | 2020 | 2021 |
In 2020, Monday.com implemented the cnvrg Platform, adopting a MLOps Platforms approach to enable self-service MLOps for its data-science teams. The deployment targeted model development for NLP, time-series, and classification workloads used to optimize product features and customer experiences across monday.com global operations.
The implementation centered on cnvrg Platform capabilities for MLOps pipelines and model monitoring, with teams using pipeline templating and orchestration to standardize experiment-to-production workflows. Analysts and engineers leveraged platform-native experiment tracking and model registry functionality as part of the MLOps Platforms feature set to manage model artifacts, training runs, and versioning.
Operationally the cnvrg Platform was provisioned as a centralized self-service environment for data science and product engineering, supporting repeatable training and inference workflows across regions and product teams. The architecture emphasized workload orchestration and scalable training infrastructure to accelerate iteration of models used by product and customer experience functions.
Governance and process changes accompanied the roll out, shifting ownership toward embedded data-science teams and formalizing lifecycle workflows for model promotion and monitoring. The case material describes faster delivery of models and improved engineering processes as direct benefits of using the cnvrg Platform within monday.com global operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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