Moneysupermarket.com
Moneysupermarket House St. David’s Park Ewloe,
Chester, CH5 3UZ,
United Kingdom
Chester, CH5 3UZ,
United Kingdom
44 12 4466-5700
Insurance
Moneysupermarket.com Technographics
Moneysupermarket.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Moneysupermarket.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 733 Moneysupermarket.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Moneysupermarket.com has purchased the following applications: Workday Financial Management for ERP Financial in 2017, Zendesk Chat for Chatbots and Conversational AI in 2018, Tableau for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Moneysupermarket.com is running and its propensity to invest more and deepen its relationship with Workday , Stripe , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Moneysupermarket.com revenues, which have grown to $495.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Moneysupermarket.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Moneysupermarket.com Tech Stack and Enterprise Applications
Moneysupermarket.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Moneysupermarket.com implemented Workday Financial Management. The Workday Financial Management deployment, categorized as ERP Financial, was positioned to unify finance and people operations across the group, covering headquarters in London and additional UK sites in Manchester and Ewloe and addressing core finance and HR workflows.
The implementation focused on configuring financial consolidation, reporting, a single security model, and end-to-end recruiting to payroll processes within one system. Recruiting workflows were moved into Workday Financial Management so that hires are immediately reflected in financial numbers, reporting was centralized using Workday reporting capabilities, and the consolidation process was reworked to leverage the application’s financial close and audit features.
Operationally the program addressed heavily manual coordination between finance and people data, replacing spreadsheet-driven headcount planning with an auditable, system-based approach. Payroll remained an outsourced function but was integrated into the overall people and finance orchestration so payroll data and recruiting events populate the same record model, improving cross-functional data alignment and traceability.
Governance and rollout were user-led with finance and people teams driving selection and configuration, and project resourcing emphasized dedicated internal A-team participation. The organisation also used Workday’s continuous release cadence to keep the environment current, restructured chart of accounts and reporting to the City within a five week window without external consultants, and reported explicit benefits including standardised processes, improved internal controls, and a 50 percent reduction in consolidation timeframe.
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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Moneysupermarket.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Moneysupermarket.com implemented Zendesk Chat as part of a broader Chatbots and Conversational AI capability to support its customer service channels. The implementation was delivered as a unified Zendesk instance that included Zendesk Support, Zendesk Chat, Zendesk Talk, Explore and Guide, and was intended to operate across the company customer support function serving more than 50 agents.
The deployment focused on feature alignment common to the category, including real time chat routing, templated responses and automated routing rules, plus analytics and reporting through Zendesk Explore and knowledge base publishing via Zendesk Guide. Zendesk Chat was configured alongside Support and Talk to enable hybrid conversational workflows, combining synchronous chat with asynchronous ticketing and voice interactions.
Operational ownership rested with an internal lead Zendesk engineer who designed and implemented the platform, and who continues to maintain and upgrade the Zendesk instance while providing technical support to customer support staff. Governance activities documented by the team include workflow design, ongoing configuration management and triage support for day to day operations, ensuring the chat and ticketing flows remain aligned with support SLAs and internal escalation paths.
As stated by the internal team Zendesk has met the company need for a robust conversational layer, and Zendesk Chat remains a core element of Moneysupermarket.com Zendesk Chat Chatbots and Conversational AI customer support architecture supporting continuous delivery and iterative configuration.
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Moneysupermarket.com Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Moneysupermarket.com implemented Tableau as its primary reporting platform to support enterprise Analytics and BI. The deployment established dual environments, an on premises Tableau Server alongside a Tableau cloud environment, to provide a mixture of scheduled extract processing and self service reporting for the Business Intelligence team and downstream business consumers.
Operational responsibilities centered on content management and report development using Tableau Desktop across versions 8, 9 and 10, including authoring, publishing and lifecycle management of workbooks. Day to day administration included user access control, extract scheduling, datasource management and a migration workstream that moved reporting workloads from a Tableau reporting server toward the Tableau cloud environment.
The implementation integrated directly with MS SQL Server databases and an Enterprise Data Warehouse powered by HP Vertica, with an ETL and tooling ecosystem that included Alteryx, Google Analytics including BigQuery, Interworks BI Power Tools and MS BIDS as part of data preparation and source connectivity. SQL authoring and query optimisation were explicit parts of the implementation, with creation of aggregates, indexing, projections and the use of temp and sandpit tables to support reliable extract builds and performant dashboards.
Governance and delivery used agile methods, with Trello for team workflows and Confluence and JIRA for documentation and issue tracking. Data quality investigation, content ownership and datasource stewardship were formalized as part of the operational governance to ensure timely responses to activity and trend reporting issues.
Tableau Desktop 10 Qualified Associate certification was achieved in October 2017, and the team documented strengthened SQL skills and experience in aggregates and query best practices as part of the platform rollout and ongoing maintenance of Tableau.
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Moneysupermarket.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Moneysupermarket.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Moneysupermarket.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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Moneysupermarket.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center, Customer Support | CRM |
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2018 | 2018 |
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CRM | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Moneysupermarket.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Moneysupermarket.com Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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Moneysupermarket.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Moneysupermarket.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Moneysupermarket.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Moneysupermarket.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Moneysupermarket.com IT executives and key decision makers. This section highlights Moneysupermarket.com's latest recorded technology evaluations, including Intercom for Customer Support on 2025-01-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Moneysupermarket.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-15 | Moneysupermarket.com | Evaluated | Intercom | Intercom | Customer Support | CRM |
FAQ - APPS RUN THE WORLD Moneysupermarket.com Technographics
Moneysupermarket.com is a Insurance organization based in United Kingdom,
with around 733 employees and annual revenues of $495.0 million.
Moneysupermarket.com operates a diverse technology stack with applications such as
Workday Financial Management, Zendesk Chat and Tableau,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Moneysupermarket.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Zendesk and Tableau Software.
Moneysupermarket.com recently adopted applications including
Braze Platform in 2021, Momentive Usabilla in 2021 and Awin Affiliate Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Moneysupermarket.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Moneysupermarket.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Moneysupermarket.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.