AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Mophie Tech Stack and Enterprise Applications

Mophie ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2015 2015
In 2015, Mophie implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize core accounting and financial control for the 300 employee consumer packaged goods business in the United States. The deployment targeted consolidation of transactional finance, with Intuit Quickbooks Enterprise positioned as the primary system of record for accounting and financial reporting. Configuration work focused on standard ERP Financial capabilities, including general ledger structures, accounts payable workflows, accounts receivable and order-to-cash processing, inventory accounting where applicable, and consolidated financial reporting. Implementation activities emphasized chart of accounts alignment and transaction workflow configuration to support month-end close and recurring accounting processes. Operational coverage extended across finance, accounting, procurement and order fulfillment functions, bringing transactional posting, invoice processing and receivables management into a single application. Integrations with other operational systems are not specified in the source, therefore system-to-system interface details were determined during implementation planning and scoped to the company operational footprint. Governance and controls were implemented through role based access and segregation of duties within Intuit Quickbooks Enterprise, supported by updated accounting procedures and month-end workflows. Training and staged adoption were used to onboard finance staff and to operationalize the new ERP Financial processes across Mophie's corporate finance organization.
ERP Financial ERP 2014 2014
Mophie Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Mophie implemented Microsoft 365 to standardize collaboration across the organization. Microsoft 365, identified under the Collaboration category, was adopted as the primary cloud productivity and collaboration platform for the company. The Microsoft 365 deployment at Mophie encompassed core collaboration modules including Exchange Online email, SharePoint Online for intranet and document management, OneDrive for Business for personal file sync, Microsoft Teams for chat and meetings, and the Office web and desktop productivity applications. Configuration work prioritized tenant-level settings, user licensing assignment, and content classification consistent with Collaboration platform practices. Operational coverage extended across Mophie's corporate functions in the United States, supporting roughly 300 employees in product, marketing, support, and administrative groups. The implementation is also reflected in public web assets that reference Microsoft 365 usage, indicating the platform was integrated into both internal collaboration flows and externally visible content management. Governance focused on centralized identity and access control through Azure Active Directory, scoped Teams and SharePoint site provisioning policies, and basic lifecycle controls for user and content management. Microsoft 365 was instrumented to provide a unified Collaboration environment, consolidating email, document collaboration, and real-time communication under a single cloud tenant.
Mophie CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2017 2017
In 2017, Mophie implemented Zendesk Service for Customer Support on its website. The cloud-hosted Zendesk Service instance was provisioned to capture and manage inbound website inquiries and product support requests for Mophie’s consumer electronics operations, centralizing customer-facing ticket intake on the ecommerce site. The implementation included core ticketing, a web messaging widget embedded on the site, and a self-service knowledge base to deflect common queries. Configuration work focused on ticket fields, macros, and automated triggers to standardize triage and prioritization workflows consistent with Customer Support platform capabilities. Zendesk Service is embedded in the website channel to centralize case management for Mophie’s customer support organization. Operational coverage is concentrated on customer support and post-sales service functions, enabling agents to handle ecommerce, repairs, and warranty inquiries from a single SaaS interface. Governance and rollout emphasized standardized ticket workflows, agent roles and support queues, and automation for escalation and SLA tracking. Monitoring dashboards and role-based access within Zendesk Service were used to enforce consistent response processes across the support team.
Marketing Automation CRM 2013 2013
Mophie PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
Transactional Email PaaS 2017 2017
Mophie IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Mophie

First Name Last Name Title Function Department Email Phone
Controller Director Finance
Assistant Controller Director Finance
CFO CXO Finance

Apps Being Evaluated by Mophie Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mophie IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mophie digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mophie Technographics
Mophie is a Consumer Packaged Goods organization based in United States, with around 300 employees and annual revenues of $215.0 million.
Mophie operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Microsoft 365 and Zendesk Service, covering areas like ERP Financial, Collaboration and Customer Support.
Mophie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Microsoft and Zendesk.
Mophie recently adopted applications including Amazon EC2 in 2019, Amazon CloudFront in 2019 and Zendesk Service in 2017, highlighting its ongoing modernization strategy.
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Our research team continuously updates Mophie’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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