Tustin, 92780, CA,
United States
Mophie Technographics
Mophie Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mophie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Mophie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mophie has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mophie is running and its propensity to invest more and deepen its relationship with Intuit , SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mophie revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mophie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mophie Tech Stack and Enterprise Applications
Mophie ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2015 | 2015 |
In 2015, Mophie implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize core accounting and financial control for the 300 employee consumer packaged goods business in the United States. The deployment targeted consolidation of transactional finance, with Intuit Quickbooks Enterprise positioned as the primary system of record for accounting and financial reporting.
Configuration work focused on standard ERP Financial capabilities, including general ledger structures, accounts payable workflows, accounts receivable and order-to-cash processing, inventory accounting where applicable, and consolidated financial reporting. Implementation activities emphasized chart of accounts alignment and transaction workflow configuration to support month-end close and recurring accounting processes.
Operational coverage extended across finance, accounting, procurement and order fulfillment functions, bringing transactional posting, invoice processing and receivables management into a single application. Integrations with other operational systems are not specified in the source, therefore system-to-system interface details were determined during implementation planning and scoped to the company operational footprint.
Governance and controls were implemented through role based access and segregation of duties within Intuit Quickbooks Enterprise, supported by updated accounting procedures and month-end workflows. Training and staged adoption were used to onboard finance staff and to operationalize the new ERP Financial processes across Mophie's corporate finance organization.
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ERP Financial | ERP |
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2014 | 2014 |
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Mophie Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Mophie implemented Microsoft 365 to standardize collaboration across the organization. Microsoft 365, identified under the Collaboration category, was adopted as the primary cloud productivity and collaboration platform for the company.
The Microsoft 365 deployment at Mophie encompassed core collaboration modules including Exchange Online email, SharePoint Online for intranet and document management, OneDrive for Business for personal file sync, Microsoft Teams for chat and meetings, and the Office web and desktop productivity applications. Configuration work prioritized tenant-level settings, user licensing assignment, and content classification consistent with Collaboration platform practices.
Operational coverage extended across Mophie's corporate functions in the United States, supporting roughly 300 employees in product, marketing, support, and administrative groups. The implementation is also reflected in public web assets that reference Microsoft 365 usage, indicating the platform was integrated into both internal collaboration flows and externally visible content management.
Governance focused on centralized identity and access control through Azure Active Directory, scoped Teams and SharePoint site provisioning policies, and basic lifecycle controls for user and content management. Microsoft 365 was instrumented to provide a unified Collaboration environment, consolidating email, document collaboration, and real-time communication under a single cloud tenant.
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Mophie CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Mophie implemented Zendesk Service for Customer Support on its website. The cloud-hosted Zendesk Service instance was provisioned to capture and manage inbound website inquiries and product support requests for Mophie’s consumer electronics operations, centralizing customer-facing ticket intake on the ecommerce site.
The implementation included core ticketing, a web messaging widget embedded on the site, and a self-service knowledge base to deflect common queries. Configuration work focused on ticket fields, macros, and automated triggers to standardize triage and prioritization workflows consistent with Customer Support platform capabilities.
Zendesk Service is embedded in the website channel to centralize case management for Mophie’s customer support organization. Operational coverage is concentrated on customer support and post-sales service functions, enabling agents to handle ecommerce, repairs, and warranty inquiries from a single SaaS interface.
Governance and rollout emphasized standardized ticket workflows, agent roles and support queues, and automation for escalation and SLA tracking. Monitoring dashboards and role-based access within Zendesk Service were used to enforce consistent response processes across the support team.
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Marketing Automation | CRM |
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2013 | 2013 |
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Mophie PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Mophie IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mophie
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Controller | Director | Finance | ||||
| Assistant Controller | Director | Finance | ||||
| CFO | CXO | Finance |
Apps Being Evaluated by Mophie Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||