Mossy Nissan Houston
12150 Katy Fwy,
Houston, 77079, TX,
United States
Houston, 77079, TX,
United States
1 281-836-3900
Automotive
Mossy Nissan Houston Technographics
Mossy Nissan Houston Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mossy Nissan Houston and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Mossy Nissan Houston employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mossy Nissan Houston has purchased the following applications: CDK Drive for Dealership Management in 2018, Gubagoo ChatSmart for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mossy Nissan Houston is running and its propensity to invest more and deepen its relationship with CDK Global , Gubagoo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mossy Nissan Houston revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mossy Nissan Houston intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mossy Nissan Houston Tech Stack and Enterprise Applications
Mossy Nissan Houston ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Drive | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Mossy Nissan Houston implemented CDK Drive as its Dealership Management platform to provide a centralized operational backbone for dealer principals and department leads. The deployment was scoped to support day-to-day dealership operations and to organize dealer-wide projects such as building remodeling and additions, new vendor integration, department activities, and dealer events.
CDK Drive was configured to deliver core Dealership Management capabilities including retail and wholesale sales processing, finance and insurance workflow support, fixed operations and service scheduling, parts inventory and procurement controls, and accounting and reporting functions. The implementation emphasized centralized customer records, vehicle inventory management, and service write-up workflows to standardize front-line and back-office processes across the dealership.
The CDK Drive footprint was integrated with a set of adjacent systems listed by Mossy Nissan Houston, including JIVE/GOTOCONNECT PBX for telephony, CenPOS for money management, NCM Axcessa for reporting, Procede DMS as an additional dealer system in the environment, JAMF along with Apple Business Manager and Apple Configurator for device management, and Sigstr/Terminus for email signature and marketing orchestration. These integrations supported cross-functional data flows across sales, service, parts, F&I, and back-office accounting, enabling dealer principals to coordinate operations and vendor onboarding from a single DMS context.
Governance for the CDK Drive deployment centered on centralized operational oversight by dealer principals, with role-based access controls and standardized workflows aligned to departmental responsibilities. Rollout activities included configuring permission models, documenting service and parts process standards, and establishing vendor onboarding processes to accommodate new integrations and dealer projects.
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Mossy Nissan Houston AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Mossy Nissan Houston implemented Gubagoo ChatSmart on its public website. Gubagoo ChatSmart, operating in the Chatbots and Conversational AI category, is deployed as the customer facing conversational layer on https://www.mossynissanhouston.com and is positioned to handle inbound retail automotive inquiries and service questions.
The deployment uses the Gubagoo ChatSmart web embedded chat widget and conversational UI, configured to capture contact details, qualify visitor intent through scripted dialogs, and escalate higher intent sessions to live dealership staff. Typical Chatbots and Conversational AI capabilities present in this configuration include proactive chat invitations, templated responses for inventory and service queries, routing logic to surface leads to sales or service desks, and bot to agent handoff for complex interactions.
Operational coverage centers on front line sales and service business functions, with the system routing web conversations into existing dealership intake workflows. Governance is expected to focus on maintaining conversation scripts, updating response templates to reflect inventory and service offerings, and monitoring chat transcripts for process refinement. Mossy Nissan Houston Gubagoo ChatSmart Chatbots and Conversational AI supports the dealership goal of converting online visitors into measurable sales and service engagements.
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Mossy Nissan Houston Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Mossy Nissan Houston implemented Microsoft 365 as its Collaboration platform. The dealership's public website references Microsoft 365, indicating the application is provisioned across corporate digital touchpoints for collaboration and customer-facing workflows.
The Microsoft 365 deployment covers core Collaboration capabilities including email, document collaboration and calendar scheduling, supporting standard teamwork and information sharing for dealership business functions. Operational scope is consistent with use across sales, service, parts and back-office administration, with IT-managed user provisioning and role based access expected to govern permissions and content publishing. Governance and rollout emphasis centers on secure access, consistent content management for the website and internal collaboration workflows, aligning Microsoft 365 to Mossy Nissan Houston Collaboration needs.
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Mossy Nissan Houston CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Mossy Nissan Houston IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mossy Nissan Houston
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President/General Manager | VP | Operations | |
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General Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Mossy Nissan Houston Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mossy Nissan Houston IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mossy Nissan Houston digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Mossy Nissan Houston Technographics
Mossy Nissan Houston is a Automotive organization based in United States,
with around 150 employees and annual revenues of $40.0 million.
Mossy Nissan Houston operates a diverse technology stack with applications such as
CDK Drive, Gubagoo ChatSmart and Microsoft 365,
covering areas like Dealership Management, Chatbots and Conversational AI and Collaboration.
Mossy Nissan Houston has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CDK Global, Gubagoo and Microsoft.
Mossy Nissan Houston recently adopted applications including
Skai Market Intelligence in 2021, Fastly in 2021 and Google Cloud Platform (GCP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mossy Nissan Houston’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mossy Nissan Houston’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mossy Nissan Houston technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.