Motilal Oswal Securities Ltd.
24, Usman Rd, Postal Colony, Thiyagaraya Nagar, Parthsarathy Puram, T Nagar,
Chennai, 600017,
India
Chennai, 600017,
India
91 98840 03404
Banking and Financial Services
Motilal Oswal Securities Ltd. Technographics
Motilal Oswal Securities Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Motilal Oswal Securities Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Motilal Oswal Securities Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Motilal Oswal Securities Ltd. has purchased the following applications: Credility goORIGINATE for Loan Management in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Ameyo Voice Logger System for Call Center in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Motilal Oswal Securities Ltd. is running and its propensity to invest more and deepen its relationship with Credility , Cisco Systems , Ameyo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Motilal Oswal Securities Ltd. revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Motilal Oswal Securities Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Motilal Oswal Securities Ltd. Tech Stack and Enterprise Applications
Motilal Oswal Securities Ltd. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Credility | Legacy | Credility goORIGINATE | Loan Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Motilal Oswal Securities Ltd. implemented Credility goORIGINATE as a Loan Management application for borrower onboarding and customer service in India. The deployment of Credility goORIGINATE is reported by the vendor as supporting faster servicing and improved turnaround times for lending workflows.
The implementation centered on Credility goORIGINATE with inferred use of Credility modules aligned to onboarding and servicing, including goOriginate for digital borrower intake and goAssist for servicing orchestration. Configuration work focused on workflow orchestration, digital document capture and storage, KYC and identity intake workflows, credit decision routing, and exception handling typical of Loan Management platforms.
Operational coverage targeted lending operations and customer service teams across Motilal Oswal’s India footprint, embedding the application into borrower lifecycle processes from application intake through service resolution. Integrations are understood to follow standard Loan Management patterns, connecting the application to internal customer records, document repositories, and contact center channels to enable end to end onboarding and servicing flows.
Governance activity emphasized configuration-driven process control, SLA driven servicing workflows, and centralized workflow orchestration to manage exception routing and operational handoffs. Vendor stated outcomes include faster servicing and improved turnaround times, these claims come from Credility’s product and customer listings rather than an independent third party case study.
|
Motilal Oswal Securities Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Motilal Oswal Securities Ltd. implemented Cisco Webex Meetings on its public website to provide client-facing conferencing and virtual meeting capabilities. Cisco Webex Meetings is deployed to support the firm s Audio Video and Web Conferencing requirements and to enable scheduled and ad hoc video engagement between advisors and clients.
The deployment uses Cisco Webex Meetings as a cloud delivered conferencing platform embedded in web pages, providing browser based join, high definition video and audio, screen sharing, and recording capabilities consistent with Audio Video and Web Conferencing applications. Configuration work emphasized meeting scheduling, access controls, participant moderation, and client join flows, aligning the Webex Meetings application with customer appointment and advisory workflows.
Operational coverage focuses on client engagement functions including advisory, sales, and customer support, with the Webex Meetings integration positioned on public site touchpoints to initiate secure virtual meetings. Governance centered on meeting policy configuration, role based host controls, and session moderation practices to ensure client privacy and meeting controls while maintaining a web embedded conferencing surface for external stakeholders.
|
Motilal Oswal Securities Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo Voice Logger System | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, Motilal Oswal Securities Ltd. implemented Ameyo Voice Logger System in its Call Center environment. The deployment centered on voice logging and advisor-facing call handling, with the Ameyo Voice Logger System providing persistent recording and session tracking for advisor interactions.
Ameyo configured multiple phone lines and advisor-specific queues to allow numerous concurrent interactions, and it enabled outbound dialing features including broadcast campaigns. The implementation included a customized CRM interface that pre-informs the advisor about the incoming customer, embedding call context into advisor workflows and supporting contextual engagement and faster handling.
The solution integrated Ameyo outbound dialing with MOSL’s Dial ‘n’ Trade platform where retail customers place calls, the integration covering both live outbound dialing and broadcast flows. Architecture choices emphasized high uptime by eliminating a single point of failure, creating redundant call paths and resilient connectivity between the Ameyo Voice Logger System and the Dial ‘n’ Trade platform.
Operational scope targeted advisor desks and retail customer voice channels within Motilal Oswal’s Call Center, impacting call handling, customer engagement, and call recording governance. Governance and process changes focused on routing rules, queue management, and CRM-driven call context, aligning operational workflows to the Ameyo Voice Logger System and the integrated Dial ‘n’ Trade outbound layer.
|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement, Customer Support | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics, Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Motilal Oswal Securities Ltd. Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Asset and Wealth Management | Investment Management |
|
2014 | 2015 |
|
Motilal Oswal Securities Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Motilal Oswal Securities Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
Motilal Oswal Securities Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Motilal Oswal Securities Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Motilal Oswal Securities Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Motilal Oswal Securities Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Motilal Oswal Securities Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Motilal Oswal Securities Ltd. Technographics
Motilal Oswal Securities Ltd. is a Banking and Financial Services organization based in India,
with around 4500 employees and annual revenues of $1.50 billion.
Motilal Oswal Securities Ltd. operates a diverse technology stack with applications such as
Credility goORIGINATE, Cisco Webex Meetings and Ameyo Voice Logger System,
covering areas like Loan Management, Audio Video and Web Conferencing and Call Center.
Motilal Oswal Securities Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Credility, Cisco Systems and Ameyo.
Motilal Oswal Securities Ltd. recently adopted applications including
Affle Platform in 2024, PostHog in 2023 and Credility goORIGINATE in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Motilal Oswal Securities Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Motilal Oswal Securities Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Motilal Oswal Securities Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.