Milton, 4064, QLD,
Australia
MS Queensland Technographics
MS Queensland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MS Queensland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 MS Queensland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MS Queensland has purchased the following applications: UKG Ready HR (ex Kronos Workforce Ready HR) for Core HR in 2020, Livestorm for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MS Queensland is running and its propensity to invest more and deepen its relationship with UKG , The Access Group , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MS Queensland revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MS Queensland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MS Queensland Tech Stack and Enterprise Applications
MS Queensland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready HR (ex Kronos Workforce Ready HR) | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, MS Queensland implemented UKG Ready HR (ex Kronos Workforce Ready HR) as its Core HR solution. The deployment serves the Australia-based nonprofit with approximately 280 employees and is surfaced publicly via a vendor-hosted careers portal linked from MS Queensland's website.
UKG Ready HR was configured to centralize employee master records, manage recruitment intake and job postings, and support standard HR workflows for onboarding, leave and employee data maintenance. The implementation leverages recruiting and self-service capabilities to publish vacancies through the secure.workforceready.com.au careers experience. Reporting and configurable HR forms were enabled to support HR administration and people operations.
Operational governance focuses on role-based access, approval routing for hires and leave, and centralized HRIS administration within the HR function. Integrations are evident with the vendor-hosted careers portal at secure.workforceready.com.au and with standard data export interfaces commonly used to feed downstream payroll or finance systems. The UKG Ready HR (ex Kronos Workforce Ready HR) Core HR implementation establishes a single system of record for MS Queensland's HR and recruiting activities.
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2020 | 2020 |
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MS Queensland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Livestorm | Legacy | Livestorm | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, MS Queensland implemented Livestorm for Audio Video and Web Conferencing. MS Queensland embedded Livestorm on their public website to host live webinars and on demand session replays supporting external communications, donor outreach, and staff training. The organization has about 280 employees, and the Livestorm deployment serves as the web conferencing layer for program delivery and stakeholder engagement.
The deployment uses Livestorm's hosted registration pages, session management, and in browser streaming to present registration flows and live session players directly on the MS Queensland website. The implementation leverages standard Audio Video and Web Conferencing capabilities including attendee management, interactive Q and A, polling, and replay hosting, with platform analytics surfaced to event organizers. Governance focused on event scheduling and web publishing workflows coordinated by communications and program teams.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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MS Queensland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, MS Queensland deployed Hotjar on its public website. The organization implemented Hotjar as a Customer Experience application to capture behavioral analytics that support digital engagement and donor experience.
Deployment was executed by embedding the Hotjar client-side JavaScript snippet across public site pages, enabling session recordings, heatmaps, form analytics and on-site feedback widgets. Functional configuration focused on monitoring donation flows and supporter journeys, feeding qualitative insights to marketing and digital teams. Governance practices aligned Hotjar output with UX prioritization and fundraising content workflows to guide iterative website changes and experience improvements.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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MS Queensland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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MS Queensland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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MS Queensland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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MS Queensland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MS Queensland
Apps Being Evaluated by MS Queensland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||