Anchorage, 99503, AK,
United States
Msi Communications Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Msi Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Msi Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Msi Communications has purchased the following applications: Microsoft 365 for Collaboration in 2015, Workamajig CRM for CRM in 2024, Postmark for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Msi Communications is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Workamajig or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Msi Communications revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Msi Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workamajig | Legacy | Workamajig CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, MSI Communications implemented Workamajig CRM to centralize agency data, collaboration, and project workflows in one place. MSI Communications is a 10-person professional services firm based in Anchorage, Alaska that adopted the Workamajig CRM application to unify client and contact tracking with project coordination as part of a growth-oriented effort.
The Workamajig CRM deployment emphasized centralized client and contact management and the vendor's sales and CRM capabilities alongside project workflow and collaboration functionality. Configuration centered on shared contact records, opportunity and sales pipeline tracking, and project shells linked to client accounts, supplemented by task threads and document-sharing to reduce information silos. The implementation was proportioned for a small team and aligned with common cloud-hosted CRM patterns, including role-based access and centralized data records for agency staff.
Operational coverage spans account management, project delivery, and sales activities across MSI's core team in Anchorage. Governance practices were adjusted to create a single source of truth for client and project information and to support coordinated handoffs between sales and project teams, and the firm reported improved team coordination and readiness for growth as an explicit outcome of adopting Workamajig CRM.
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActiveCampaign | Legacy | Postmark | Transactional Email | PaaS | n/a | 2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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