
Durban, 4001,
South Africa
Mukuru Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mukuru and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Mukuru employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mukuru has purchased the following applications: Microsoft Power BI for Analytics and BI in 2022, Amazon EC2 for Application Hosting and Computing Services in 2016, XCALLY Contact Center for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mukuru is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mukuru revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mukuru intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
XCALLY | Legacy | XCALLY Contact Center | Call Center | CRM | n/a | 2021 | 2021 |
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2020 |
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Compliance, BackGround Screening | HCM |
|
2020 | 2020 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Customer Service | Director | Customer Service | ||||
Group Manager Customer Services | Manager | Customer Service | ||||
Head Of Customer Experience | Director | Customer Service | ||||
Customer Support Team Lead | Manager | Customer Service | ||||
Customer Support Operations Manager | Manager | Customer Service | ||||
Customer Experience Manager | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |