MultiCare Health System Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MultiCare Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 MultiCare Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MultiCare Health System has purchased the following applications: Workday Financial Management for ERP Financial in 2023, Starlims Abbott eScreen for BackGround Screening in 2021, KenSci Clinical Analytics for ML and Data Science Platforms in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MultiCare Health System is running and its propensity to invest more and deepen its relationship with Workday , STARLIMS , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MultiCare Health System revenues, which have grown to $3.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MultiCare Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 MultiCare Health System implemented Workday Financial Management alongside Workday Human Capital Management. Workday Financial Management, classified in the ERP Financial category, was provisioned to centralize core financial operations for the 20,000-employee healthcare system.
The deployment focused on standard ERP Financial capabilities, including configuration of general ledger, accounts payable, accounts receivable, procurement controls, fixed asset accounting, and enterprise financial reporting. Workday Financial Management was configured to support statutory and managerial accounting workflows, period close orchestration, and role-based financial reporting, with embedded AI and ML features in the Workday platform used to automate transaction matching and exception detection.
Co-deployment with Workday Human Capital Management unified HR and finance data on a single Workday platform, enabling cross-functional workflows between payroll cost centers, headcount-driven budgeting, and cost allocation processes. Integrations were scoped to synchronize workforce and cost attributes into financial ledgers and reporting, supporting finance, accounting, procurement, and HR teams across the organization.
Governance work emphasized a standardized chart of accounts, centralized control frameworks, and process standardization to streamline month-end close and procure-to-pay operations. The implementation aligns with Workday guidance to improve agility and streamline operations and to intelligently automate key finance processes and accelerate decision-making.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021, MultiCare Health System implemented Starlims Abbott eScreen as its BackGround Screening application. The deployment was focused on HR onboarding operations, with an Onboarding Specialist based in Tacoma, Washington managing the end to end candidate experience and serving as the primary point of contact for new hires.
Starlims Abbott eScreen was configured to centralize screening workflows, manage screening orders and results delivery, and drive candidate communications tied to new hire paperwork and orientation scheduling. Configuration emphasized automated status tracking and workflow orchestration to ensure screening milestones aligned with orientation and credentialing checkpoints within the onboarding lifecycle.
The implementation connected Starlims Abbott eScreen with an application surface that MultiCare staff report familiarity with, including SmartSheet as the ATS, Peoplefluent, WorkBright, Lawson, Kronos, ImageNow, PreCheck, EScreen, WATCH/WSP, DOH Credentialing, and Nursys. Integrations supported exchange of candidate identity, credentialing status, and onboarding task completion across HR, talent acquisition, credentialing, and workforce management systems, enabling coordinated scheduling and documentation workflows.
Operational governance placed ownership with HR onboarding and credentialing stakeholders, with the Onboarding Specialist enforcing accurate and timely completion of new hire activities and maintaining candidate communications. Day to day process management focused on embedding screening status into onboarding checklists and credentialing workflows to ensure consistent handoffs between recruiting, HR operations, and credentialing teams.
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Core HR | HCM |
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2023 | 2023 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2020 | 2020 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tegria | Legacy | KenSci Clinical Analytics | ML and Data Science Platforms | AI Development | n/a | 2015 | 2016 |
In 2015, MultiCare Health System implemented KenSci Clinical Analytics to support predictive risk modeling for hospital readmissions. The deployment was aligned with a Microsoft Azure based Risk as a Service toolset developed in partnership with the University of Washington Tacoma Center for Data Science, with technical support from Edifecs and vendor Tegria, positioning KenSci Clinical Analytics within the ML and Data Science Platforms category for cloud execution and model scoring.
The KenSci Clinical Analytics implementation ingested hundreds of attributes to build readmission risk models, combining demographics, lab tests, vital signs, documented comorbidities, and charge data. Functional capability emphasis included feature engineering across clinical and claims attributes, model training and scoring pipelines, and explanation modules that surface interpretable insights behind each prediction to clinicians.
Integrations focused on operationalizing blended clinical and claims data feeds, absorbing lab results, vitals streams, billing and charge records, and demographic registries to create longitudinal patient profiles for congestive heart failure risk assessment. The service produced patient level risk reports that identified patients most at risk for readmission and delivered contextual explanations intended for use by cardiologists and front line clinical teams.
Governance and operating model centered on close collaboration between machine learning researchers and practicing clinicians, enabling iterative model validation and explanation tuning to match clinical workflows. The implementation emphasized explainability and clinical review workflows so that model outputs could be triaged by care teams, while remaining within the operational scope of cardiology and readmission management functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Managed Detection and Response (MDR) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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