Alexandra, 3714, VIC,
Australia
Murrindindi Shire Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Murrindindi Shire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Murrindindi Shire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Murrindindi Shire Council has purchased the following applications: Siemens Brightly (formerly Assetic) for Enterprise Asset Management in 2016, Granicus OpenCities for Content Management in 2022, Autodesk AutoCAD for Computer-Aided Design (CAD) in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Murrindindi Shire Council is running and its propensity to invest more and deepen its relationship with Siemens , Granicus , Autodesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Murrindindi Shire Council revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Murrindindi Shire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Siemens | Legacy | Siemens Brightly (formerly Assetic) | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016 Murrindindi Shire Council implemented Siemens Brightly, formerly Assetic, for Enterprise Asset Management. The deployment targeted the council road network and associated assets, including roads, streets, bridges, culverts and street trees, and was positioned to support operational asset registers and inspection regimes documented in the council Road Management Plan.
The Siemens Brightly implementation was configured to support core Enterprise Asset Management capabilities, including an asset register, inspection and condition recording, planned and reactive work order management, scheduling for maintenance activities, and lifecycle records for assets such as trees and culverts. Siemens Brightly, formerly Assetic, was used to capture inspection notes that document when maintenance works have occurred and what works are scheduled, and to formalize inspection regimes such as fire tracks even when those regimes sit slightly outside the RMP scope.
Integration work focused on linking the Customer Request Management System CRM with the Asset Management Information System ASSETIC to ensure notes and maintenance histories flow between customer service and operational crews. The integration scope specified inclusion of contextual notes to explain completed works and scheduled works, linkage of duplicate requests to avoid multiple inspections of the same job, and mechanisms to confirm customer contact details and precise issue location. Operational coverage included customer service, roads and bridges maintenance teams, and arboriculture crews responsible for tree inspection and replacement planning.
Governance and process changes were emphasized as part of the rollout, including training customer service staff to log all requests in the CRM and to consult asset notes when responding and closing requests, implementing a preformatted automated letter and email template to inform customers of council responses, improved triage based on risk and urgency, and development of customer service guidelines and questionnaire prompts to reduce duplicate requests. The council also identified the need for a communications and notification process with landowners for private responsibilities such as culvert and tree maintenance, and noted historic root damage will require investment in tree replacement alongside revised maintenance work practices.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus OpenCities | Content Management | Content Management | n/a | 2022 | 2022 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Autodesk | Legacy | Autodesk AutoCAD | Computer-Aided Design (CAD) | PLM and Engineering | n/a | 2020 | 2021 |
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