Helsinki, 620,
Finland
Musti Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Musti Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1640 Musti Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Musti Group has purchased the following applications: Efecte HRSM for HR Service Delivery in 2016, RELEX Assortment Planning for Assortment Planning in 2024, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Musti Group is running and its propensity to invest more and deepen its relationship with Efecte , Teamtailor , RELEX Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Musti Group revenues, which have grown to $418.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Musti Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Efecte | Legacy | Efecte HRSM | HR Service Delivery | HCM | n/a | 2016 | 2016 |
In 2016 Musti Group implemented Efecte HRSM as a self-service and service management platform to centralize HR ticketing and onboarding activities across its Nordic operations. The Efecte HRSM deployment aligned with HR Service Delivery objectives, positioning the application as the primary channel for employee requests and workload visibility.
Implementation focused on configuring a self-service portal, ticketing queues, role based workload dashboards and structured onboarding workflows, enabling the HR team to manage tickets and monitor case backlogs. The Efecte HRSM application was configured to provide workload visibility and request lifecycle tracking, consistent with HR Service Delivery capabilities for case management and process orchestration.
Operational coverage included Musti Group's Nordic HR teams and intersecting IT service processes, with the HR team using the platform for ticketing, workload visibility and onboarding across multiple sites. The deployment supported cross functional coordination between HR and IT, stabilizing process handoffs and standardizing request handling across regions.
Governance centralized employee requests into the Efecte HRSM service management layer and established visibility and accountability for ticket queues, which improved internal customer satisfaction and gave HR transparency to tickets and workloads. The platform helped stabilize IT and HR processes while supporting rapid business growth.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RELEX Solutions | Legacy | RELEX Assortment Planning | Assortment Planning | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024, Musti Group extended its existing RELEX deployment to implement RELEX Assortment Planning. The Assortment Planning project focuses on automating planograms and localizing assortments across Musti Group's Nordic store network, directly supporting retail operations and supply chain planning functions. The implementation extends RELEX retail planning modules to enable store-level assortment localization and automated planogram generation within the broader RELEX platform. Scope centers on Nordic stores and the operational teams responsible for assortment decisions and replenishment coordination.
RELEX Assortment Planning was configured to deliver space and assortment planning capabilities, automated planogram creation, and inventory-aware assortment localization to improve inventory management and product availability. The deployment centers on RELEX modules and internal data flows between retail operations and supply chain planning processes, with configuration of assortment rules and planogram rollout workflows. Governance work centralized assortment policies and operational decisioning inside the RELEX Assortment Planning instance, enabling localized execution while maintaining corporate control over assortment rules. The program aims to reduce surplus inventory while boosting availability and sustainability outcomes.
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Retail Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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