Omaha, 68175, NE,
United States
Mutual of Omaha Technographics
Mutual of Omaha Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mutual of Omaha and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8300 Mutual of Omaha employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mutual of Omaha has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2011, PageUp ATS for Applicant Tracking System in 2014, Fiserv Signature Bank Platform for Core Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mutual of Omaha is running and its propensity to invest more and deepen its relationship with Oracle , PageUp , Appcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mutual of Omaha revenues, which have grown to $9.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mutual of Omaha intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mutual of Omaha Tech Stack and Enterprise Applications
Mutual of Omaha ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2011 | 2018 |
In 2011, Mutual of Omaha implemented Oracle PeopleSoft ERP as its ERP Financial system. The deployment targeted enterprise finance operations from the Omaha, Nebraska headquarters and supported corporate General Ledger and reporting workflows across the insurer.
A contracted Senior Business Systems Analyst and Project Manager led a major upgrade to Oracle PeopleSoft Financials 9.2 in 2014, directing functional and technical documentation, production support, monitoring, troubleshooting, validation, and testing to enable a timely and interruption-free transition. The upgrade work included configuration of core financial modules and the establishment of operational run books and monitoring processes to stabilize the environment. Oracle PeopleSoft ERP configuration emphasized financial controls and continuity of month end and reconciliation processes.
Implementation and upgrade focused on General Ledger Accounting and reporting, with a deliberate consolidation of reporting logic into a small set of managed queries. Reporting rationalization included a 95 percent reduction in available PeopleSoft queries to streamline report accuracy and governance, achieved through stakeholder requirements gathering and query redesign. The project involved ongoing engagement with PeopleSoft vendors to coordinate large scale integration work and ensure compatibility of interfaced financial feeds.
Governance changes included the definition of security metrics for roles, permission lists, and security workbooks to strictly control data access and support auditability. End user training programs and structured validation tests were delivered to finance teams to operationalize new PeopleSoft functionality and to reduce production support incidents. Operational scope covered finance departments across the enterprise and established monitoring and support workflows for continued financial systems stability.
|
Mutual of Omaha HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Mutual of Omaha implemented PageUp ATS as an Applicant Tracking System. The PageUp ATS instance is embedded on the company careers site, using hosted application forms to capture candidate data and publish job postings directly from the vendor environment.
Configuration and functional modules center on applicant tracking, requisition management, candidate profile capture, screening workflow orchestration and interview scheduling, consistent with Applicant Tracking System capabilities. Operational ownership is within Talent Acquisition and HR, where the PageUp ATS supports corporate recruiting processes and role based access to applicant records, with governance focused on standardized hiring workflows and centralized candidate data on the PageUp ATS platform.
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2021 | 2021 |
|
|
|
|
|
Compensation Management | HCM |
|
2015 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2015 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2022 | 2023 |
|
|
|
|
|
Employee Experience | HCM |
|
2018 | 2018 |
|
|
|
|
|
Employee Experience, Employee Engagement | HCM |
|
2020 | 2024 |
|
|
|
|
|
Learning and Development | HCM |
|
2015 | 2018 |
|
Mutual of Omaha ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Mutual of Omaha executed systems integration testing and early rollout activities for the Fiserv Signature Bank Platform as part of its Core Banking initiatives. The program prioritized validation of branch operations and transaction processing while translating requirements into operational readiness artifacts.
The implementation work concentrated on configuring Core Banking functional areas such as account setup, deposit and withdrawal processing, and branch transaction workflows within the Fiserv Signature Bank Platform. Business systems analysts finalized requirements, authored structured training materials for internal and external users, and translated test cases into repeatable validation scripts for integrations testing.
Integrations testing was conducted in close collaboration with branch operations teams to validate interfaces and data flows across operational touch points and to resolve instances of conflicting or inaccurate data discovered during testing. Testing scope explicitly incorporated branch audit trails and control points, which were captured in test plans and issue logs to drive remediation activities.
Governance and process responsibilities included leading branch audits, evaluating findings, managing follow up on audit results, and implementing necessary resolutions to both system configuration and branch procedures. The engagement positioned Mutual of Omaha to operate the Fiserv Signature Bank Platform for Core Banking support of branch operations and compliance workflows.
|
|
|
|
|
Insurance ERP | ERP Services and Operations |
|
2005 | 2005 |
|
|
|
|
|
Insurance Policy Administration | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Insurance Policy Administration | ERP Services and Operations |
|
2019 | 2020 |
|
Mutual of Omaha AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Mutual of Omaha Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2016 | 2017 |
|
Mutual of Omaha Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Mutual of Omaha CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
Mutual of Omaha ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Mutual of Omaha Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Performance and Planning | Investment Management |
|
2020 | 2020 |
|
Mutual of Omaha TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Risk Management | TRM |
|
2019 | 2019 |
|
|
|
|
|
Treasury Management | TRM |
|
2021 | 2021 |
|
Mutual of Omaha PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Test Automation Platform | PaaS |
|
2023 | 2023 |
|
Mutual of Omaha IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2016 | 2017 |
|
Mutual of Omaha CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Mutual of Omaha
Apps Being Evaluated by Mutual of Omaha Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-28 | Mutual of Omaha | Evaluated | Google Cloud Data Fusion | iPaaS (Integration Platform as a Service) | PaaS |