City of Richmond, BC
City of Richmond, BC Technographics
City of Richmond, BC Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Richmond, BC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 City of Richmond, BC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Richmond, BC has purchased the following applications: Oracle Peoplesoft FSCM for ERP Financial in 2015, Oracle PeopleSoft HCM for Core HR in 2015, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Richmond, BC is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Richmond, BC revenues, which have grown to $456.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Richmond, BC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Richmond, BC Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft FSCM | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, the City of Richmond, BC implemented Oracle Peoplesoft FSCM as its core ERP Financial application to standardize municipal finance operations across city departments and support enterprise systems planning for a 1900 employee municipal government. The implementation established Oracle Peoplesoft FSCM as the authoritative financial platform for the City of Richmond, BC, and centralized fiscal controls and core accounting functions under a single ERP Financial architecture.
The deployment emphasized PeopleSoft Financials modules and leveraged PeopleSoft development and runtime technologies including Application Designer, Application Engine, PeopleCode, Application Packages, Application Messaging, Fluid Development, Component Interfaces, Workflow, SQR, BI Publisher, nVision Query, Page and Field Configurator, Event Mapping and AE Plug-in. Configuration work included PeopleSoft Update Manager based upgrade cycles, PeopleTools upgrades, custom Application Engine processes and PeopleCode extensions to support general ledger, accounts payable, accounts receivable and complementary financial workflows consistent with ERP Financial functional patterns.
Integration design used PeopleSoft integration technology such as Integration Broker, REST and SOAP to exchange transactional and master data with external systems, and Systems Analysts coordinated API and service specification development with internal user groups, vendors and consultants. The implementation architecture was scoped for high availability and fault tolerance and was planned with cloud capable operations in mind, with structured testing and upgrade planning to sustain citywide financial processes.
Governance and operational support were organized within the Business and Enterprise Systems team reporting to the Manager, Business & Enterprise Systems, with Systems Analysts translating business requirements into technical specifications, producing technical design documentation, and acting as project coordinators for charters, timelines and cost analysis. Operational practices included formal testing, outage follow up action plans, PeopleSoft Update Manager cycles, PeopleTools upgrade governance and project management for major release upgrades to maintain and evolve the Oracle Peoplesoft FSCM ERP Financial environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 City of Richmond, BC implemented Oracle PeopleSoft HCM to deliver Core HR capabilities for municipal human resources and payroll operations. The deployment was led by the Information Technology Department within the Finance and Corporate Services Division, leveraging the department’s Business Analysis, Project Management and IT Technical Services to coordinate configuration, testing and go live across city departments.
Oracle PeopleSoft HCM was configured to support core human resource, payroll and time and labour functions consistent with Core HR application patterns, with enterprise workflow and administrative processing centralized under IT. Technical installation and application lifecycle activities were handled by Database Services and Enterprise Application Development, which provided application design, business analysis, and support for HR and payroll processing as part of the city’s suite of enterprise applications.
The implementation was hosted on the City’s on-premises infrastructure and managed alongside 100 servers and a fielded estate that includes 36 Oracle and 14 SQL Server database instances, 1600 user profiles and more than 30 site locations. Operational governance relied on the IT Project Management Office using PMI methodologies, Security Assessment practices aligned to ISO17799, and the corporate Asset Management program, while day-to-day support was integrated into existing IT teams including IT Help Desk, Desktop Services, IT Operations, Infrastructure, Telecom, and GIS, Web and Database Services.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 City of Richmond, BC implemented Zoom for Audio Video and Web Conferencing and the city surfaces Zoom functionality directly on its public website. The deployment positions Zoom as the municipality's primary web conferencing application for both internal collaboration and public-facing meeting access, with the Zoom application name appearing in public meeting links and web-embedded meeting experiences.
The implementation focuses on core Audio Video and Web Conferencing capabilities such as scheduled meetings, persistent meeting links, screen sharing, cloud recording, and webinar-style public sessions, consistent with standard Zoom feature sets. Zoom is configured to host municipal meetings and staff collaboration sessions, with meeting scheduling and access controls used to manage session attendance and recordings.
Embedding Zoom on the Richmond municipal website indicates integration of meeting workflows into the city’s public engagement layer, and suggests operational coverage across municipal staff and citizen-facing services. Governance and operational control of Zoom usage is aligned with municipal IT and communications workflows, including web publication of meeting links, recording retention processes, and role-based meeting access for staff and external participants.
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Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Content Management | Content Management |
|
2013 | 2013 |
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Digital Signing | Content Management |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
|
2013 | 2013 |
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Marketing Analytics | CRM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Richmond, BC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Richmond, BC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Richmond, BC Technographics
City of Richmond, BC is a Government organization based in Canada,
with around 1900 employees and annual revenues of $456.0 million.
City of Richmond, BC operates a diverse technology stack with applications such as
Oracle Peoplesoft FSCM, Oracle PeopleSoft HCM and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
City of Richmond, BC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Zoom Video Communications.
City of Richmond, BC recently adopted applications including
DocuSign eSignature in 2021, Microsoft Azure Cloud Services in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Richmond, BC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Richmond, BC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Richmond, BC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.