Montreal, H3A 2Z7, QC,
Canada
Nakisa Technographics
Nakisa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nakisa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Nakisa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nakisa has purchased the following applications: Sage Intacct for ERP Financial in 2023, Hubspot Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nakisa is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nakisa revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nakisa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nakisa Tech Stack and Enterprise Applications
Nakisa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2023 | 2023 |
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Nakisa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Nakisa implemented Hubspot Live Chat on their website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to provide real time messaging for prospects and existing clients, enabling web based lead capture, proactive messages, and direct inquiries.
The implementation is delivered as an embedded front end widget and aligns with conversational modules such as live chat routing, canned responses, automated greetings, and human handoff, consistent with Chatbots and Conversational AI functionality. Operational ownership spans marketing, sales, and customer support teams, with conversations managed through HubSpot's conversational inbox and ticketing pipelines. Governance focuses on routing rules, response templates, and conversation assignment workflows to standardize handling of inbound web conversations.
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Nakisa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Nakisa implemented Microsoft 365. Public website references indicate Nakisa uses Microsoft 365 for Collaboration to support corporate productivity, knowledge sharing, and internal communications. The deployment leverages Microsoft 365 core capabilities including Exchange Online for email, Teams for chat and meetings, SharePoint for intranet and document management, OneDrive for file synchronization, and Office desktop and web applications for productivity. Microsoft 365 functions as the central collaboration layer across Nakisa's corporate environment.
Operational scope covers Nakisa's Canadian professional services organization, supporting roughly 300 employees across client delivery, sales, and back office functions. Governance and operational controls are organized through IT led account provisioning, access controls, and content lifecycle policies to manage collaboration and document sharing. The implementation positions Nakisa Microsoft 365 Collaboration as the backbone for internal communications and knowledge workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Nakisa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Nakisa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Nakisa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Nakisa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Nakisa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Technology Officer | CXO | IT | ||||
| Controller | Director | Finance | ||||
| Director of Finance | Director | Finance | ||||
| Team Lead, System Administrator | Manager | IT |
Apps Being Evaluated by Nakisa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-27 | Nakisa | Evaluated | IBM | IBM Tririga Workplace Management System | Facility Management | ERP Services and Operations |
| 2026-01-14 | Nakisa | Evaluated | IBM | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations |
| 2025-07-14 | Nakisa | Evaluated | Nakisa | SAP Lease Administration by Nakisa | Lease Management | ERP Services and Operations |
| 2025-06-10 | Nakisa | Evaluated |
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Lease Management | ERP Services and Operations |
| 2025-06-10 | Nakisa | Evaluated |
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Workforce Planning | HCM |