List of IBM Tririga Workplace Management System Customers
IBM
1 New Orchard Road,
Armonk, NY, 10504,
United States
Armonk, NY, 10504,
United States
1 914-499-1900
Professional Services
293000
$67.5B
Since 2010, our global team of researchers has been studying IBM Tririga Workplace Management System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Tririga Workplace Management System for Facility Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Tririga Workplace Management System for Facility Management include: Apple, a United States based Retail organisation with 166000 employees and revenues of $394.33 billion, AT&T, a United States based Communications organisation with 132590 employees and revenues of $125.65 billion, AmericanExpress, a United States based Banking and Financial Services organisation with 76800 employees and revenues of $72.23 billion, Prudential, a United States based Banking and Financial Services organisation with 40366 employees and revenues of $54.27 billion, Grainger, a United States based Distribution organisation with 23200 employees and revenues of $16.48 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Tririga Workplace Management System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The IBM Tririga Workplace Management System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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31st Force Support Squadron | Government | 500 | $100M | Italy | IBM | IBM Tririga Workplace Management System | Facility Management | 2015 | n/a |
In 2015, 31st Force Support Squadron implemented IBM Tririga Workplace Management System for Facility Management to centralize oversight of base engineering and construction program activities. The implementation focused on supporting recurring multi year projects and one of a kind work across airfield runways, utility systems, aircraft maintenance shops and hangars, laboratories, recreation facilities, administrative offices, dormitories, weapon system facilities, command facilities, and infrastructure systems that support critical military missions.
IBM Tririga Workplace Management System was configured to capture project lifecycle data and to validate requirements using TRIRIGA MGMT SOFTWARE, applying asset management principles and structured documentation for preconstruction site surveys and as built drawings. Functional capabilities emphasized in the deployment include capital project management, requirements programming for O&M, MILCON, NAF, and MFH programs, cost estimating support, specification and schedule management, and technical review workflows for construction bid evaluation and change order processing.
The solution was instrumented to integrate with installation level planning and funding processes, including inputs for Air Force corporate programming and budgeting, and to exchange program requirements with installation facilities boards and construction contract source selection boards. The implementation also accommodated coordination with design and construction agents such as Army Corps of Engineers, NAVFAC, and AFCEC, and provided structured records to support technical consultations with legal offices when contractor performance issues arose.
Governance workflows were formalized around inspection and compliance tracking, technical review and as built drawing delivery, and change order review prior to contract modification. The system supported roles for technical consultants and leadership reporting, and was used to standardize procedures for assessing project feasibility, preparing government estimates with cost estimating tools, and coordinating cross stakeholder approvals without reference to prior system names.
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AllianceBernstein | Banking and Financial Services | 4380 | $4.5B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2014 | n/a |
In 2014, AllianceBernstein implemented IBM Tririga Workplace Management System as its Facility Management platform to centralize corporate workplace services globally. The implementation was driven by enterprise program management that partnered with HR, infrastructure, compliance, audit, identity management, and reporting stakeholders to define requirements, prioritize deliverables, and align workspace data needs with broader firm initiatives.
Configuration and functional design emphasized Facility Management capabilities typical to the category, including space inventory and planning, moves and changes workflows, service request automation, asset tracking, and workplace analytics, with IBM Tririga Workplace Management System configured to present user interfaces and information architecture through internal portals. Program teams applied full SDLC practices, business requirements gathering, functional and systems design, and production support patterns consistent with the firm’s application lifecycle management.
Integrations tied Tririga into enterprise data and reporting flows, aligning workplace and occupancy data with the firm’s Enterprise Data Store and existing Informatica ETL processes, and synchronizing employee and entitlement information with HR and identity management sources. Coordination with compliance and audit functions ensured workplace data fed scheduled and ad hoc reporting needs and supported infrastructure and procurement workflows.
Governance for the IBM Tririga deployment was managed through established architecture forums, PMO steering committees, and reporting governance groups, guiding enhancements, workflow rule changes, and data reuse across corporate functions. The system entered production under the firm’s production support and BI reporting practices to maintain operational stability and to supply workspace data for enterprise reporting globally.
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AmericanExpress | Banking and Financial Services | 76800 | $72.2B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2014 | n/a |
In 2014, AmericanExpress implemented IBM Tririga Workplace Management System to manage corporate real estate and facilities under the Facility Management category. The deployment centered on Space Management, Real Estate Lease, Facilities Operations & Maintenance, Capital Projects, Funding Request, Transaction Management and Reserve modules, aligning IBM Tririga Workplace Management System with core facilities and real estate business functions.
Configuration and automation work used the TRIRIGA Application Admin Console and its managers, server logs and performance logs, user management, Database Query Tool, properties settings, thread settings, Agents, maintenance schedule controls, performance analysis and workflow settings. The engagement operated in an Agile SDLC, with teams through requirements, design, code and validation cycles, and included hands on application upgrades, platform upgrades and periodic fix packs.
Integration work included implementing REST APIs using OSLC objects and assisting teams to build integrations between TRIRIGA and other applications using JAVA and Business Connect SOAP services. Deployment, support and monitoring were led across test, integration and production environments, with coordination between onshore and offshore technical teams and business stakeholders to validate interfaces and operational readiness.
Governance emphasized workflow and user management, staged release management and structured cross team coordination, and the project lead managed multiple teams and projects to deliver committed releases under tight deadlines. Ongoing responsibilities included sustaining application monitoring and upgrade activities to preserve Facility Management processes for real estate, facilities operations and capital projects through the IBM Tririga Workplace Management System.
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Apple | Retail | 166000 | $394.3B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2024 | n/a |
In 2024, Apple implemented IBM Tririga Workplace Management System as its Facility Management platform to centralize spatial, floor plan, and emergency response data across retail and corporate facilities. The deployment supported facilities operations and emergency preparedness, and it was positioned to underpin a large scale database migration following a five facility audit pilot.
The IBM Tririga Workplace Management System configuration focused on space and location records, floor plan management, life safety documentation, and workflow automation. Functional capabilities implemented included location finder workflows, space assessments, access request processing, and mailstop management, with more than 70 building floor records maintained across nine site codes and spatial verification performed across 600 plus buildings.
Operational integration emphasized cross functional coordination rather than new third party system hookups, with direct collaboration between facilities, EHS, and Signage teams to keep evacuation maps and life safety documentation current across 15 plus locations. Records were created for secondary retail locations to close 911 compliance gaps and ensure accurate emergency dispatch routing.
Governance and process work included authoring six standardized workflow guides to codify procedures for location finder, space assessments, access requests, and mailstops, reducing onboarding time and eliminating knowledge gaps across the team. Data quality and reporting were automated using AI prompt engineering with Claude and Gemini to audit and produce reports, reducing manual review time by 50 percent and improving data output accuracy.
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AT&T | Communications | 132590 | $125.6B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2014 | n/a |
In 2014, AT&T implemented IBM Tririga Workplace Management System in the corporate real estate organization for Facility Management. The engagement was executed as a $4.5M program to deliver a customized IBM Tririga real estate lease management platform for a Fortune 50 telecommunications company, and the project was positioned as critical to the future of the enterprise mobility platform supporting over $2.5B in revenue.
The implementation focused on real estate lease management functionality within IBM Tririga Workplace Management System, with configuration work aimed at lease administration, space and portfolio management, workflow automation, and reporting for corporate real estate operations. Customization of the Tririga data model and business rules was undertaken to align lease accounting and real estate lifecycle processes with enterprise governance requirements.
Operational scope centered on the corporate real estate business function and its interaction with enterprise mobility stakeholders, with the solution serving as the authoritative platform for lease records and workplace planning. No named system integrator is listed, and no specific third party system integrations are documented in the source notes.
Project governance emphasized centralized project management and controlled customization, funded at the $4.5M level, with stakeholder alignment across corporate real estate and mobility teams. Rollout and process change attention targeted lease management workflows and data standardization to support ongoing facility management operations using IBM Tririga Workplace Management System.
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Manufacturing | 8000 | $3.0B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2015 | n/a |
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Distribution | 23200 | $16.5B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2018 | n/a |
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Construction and Real Estate | 1100 | $700M | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2016 | n/a |
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Automotive | 26000 | $8.5B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2016 | n/a |
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Banking and Financial Services | 7822 | $7.0B | United States | IBM | IBM Tririga Workplace Management System | Facility Management | 2020 | n/a |
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Showing 1 to 10 of 21 entries
Buyer Intent: Companies Evaluating IBM Tririga Workplace Management System
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Tririga Workplace Management System. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Tririga Workplace Management System for Facility Management include:
- Nakisa, a Canada based Professional Services organization with 350 Employees
- Pontifical Catholic University of Peru, a Peru based Education company with 3000 Employees
- Augusta Country Day Schoolorporated, a United States based Healthcare organization with 16 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Nakisa | Professional Services | 350 | $60M | Canada | 2026-08-27 |
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Pontifical Catholic University of Peru | Education | 3000 | $750M | Peru | 2026-06-21 |
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Augusta Country Day Schoolorporated | Healthcare | 16 | $2M | United States | 2026-06-21 |
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Government | 22000 | $10.1B | United States | 2026-03-04 |
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Aerospace and Defense | 112406 | $37.4B | United Arab Emirates | 2025-07-03 |
FAQ - APPS RUN THE WORLD IBM Tririga Workplace Management System Coverage
IBM Tririga Workplace Management System is a Facility Management solution from IBM.
Companies worldwide use IBM Tririga Workplace Management System, from small firms to large enterprises across 21+ industries.
Organizations such as Apple, AT&T, AmericanExpress, Prudential and Grainger are recorded users of
IBM Tririga Workplace Management System for Facility Management.
Companies using IBM Tririga Workplace Management System are most concentrated in Retail, Communications and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using IBM Tririga Workplace Management System are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Tririga Workplace Management System across Americas, EMEA, and APAC.
Companies using IBM Tririga Workplace Management System range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 9.52%, large organizations with 1,001-10,000 employees - 38.1%, and global enterprises with 10,000+ employees - 52.38%.
Customers of IBM Tririga Workplace Management System include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Tririga Workplace Management System customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Facility Management.