Napier City Council Technographics
Napier City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Napier City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 315 Napier City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Napier City Council has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Secured Signing for Digital Signing in 2022, Wufoo Forms for Customer Experience in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Napier City Council is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Secured Signing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Napier City Council revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Napier City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Napier City Council Tech Stack and Enterprise Applications
Napier City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Napier City Council implemented Zoom. Napier City Council uses Zoom as its Audio Video and Web Conferencing solution to support municipal meeting delivery and citizen engagement.
The implementation surfaces Zoom meeting links and the web client on the public website, enabling remote attendance for council meetings, public consultations and hosted community events. Functional capabilities in use align with typical Audio Video and Web Conferencing workflows, including audio and video conferencing, screen sharing, meeting scheduling, participant controls and public link distribution. Deployment is web-focused, with sessions published from the council site and associated with event pages and agendas. Governance and operational practice center on meeting scheduling, publishing access controls and moderation workflows managed by departments responsible for council governance and community engagement.
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Collaboration | Collaboration |
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2017 | 2017 |
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Napier City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Secured Signing | Legacy | Secured Signing | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Napier City Council implemented Secured Signing as its Digital Signing solution on the council website. The deployment is web embedded, using Secured Signing to capture legally binding electronic signatures for public facing forms and document exchanges hosted on Napier City Council's site. The implementation aligns with cloud hosted electronic signature practices common for organizations of this size and is focused on online service delivery rather than internal infrastructure.
Secured Signing was configured to deliver electronic signature workflows, template based document assembly, signer authentication and audit trail capabilities, along with secure document storage and retrieval. Operational scope centers on citizen services and online document submission flows on the council website, with administrative roles and signature policy controls established inside Secured Signing to govern template management and signer access. The narrative restates Secured Signing as the Digital Signing application used by Napier City Council.
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Web Content Management | Content Management |
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2014 | 2014 |
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Napier City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2014 | 2014 |
In 2014, Napier City Council implemented Wufoo Forms as a Customer Experience application on its public website. The council uses Wufoo Forms to capture citizen inquiries, service requests and application submissions via embedded web forms. Wufoo Forms is positioned as the council's customer experience tool for web-based intake and citizen engagement.
Deployment centers on web-embedded forms using the Wufoo Forms form builder, templates, conditional logic and file upload capabilities to structure intake workflows, with collected data persisted through the website front end. Operational coverage targets citizen-facing services and online service intake across council departments, with form-level ownership and administrative configuration managed by internal communications and service teams. Governance focuses on form configuration controls, notification routing and data export processes to support downstream administrative workflows.
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Marketing Automation | CRM |
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2019 | 2019 |
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Napier City Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Napier City Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Napier City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Napier City Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Napier City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Napier City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-14 | Napier City Council | Evaluated | Rezdy | Rezdy | Reservation and Booking Management | ERP Services and Operations |