National Bank of Belgium
Boulevard de Berlaimont 14,
Brussels, 1000,
Belgium
Brussels, 1000,
Belgium
32 2 221 21 11
Banking and Financial Services
National Bank of Belgium Technographics
National Bank of Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Bank of Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1702 National Bank of Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Bank of Belgium has purchased the following applications: MobileXpense Expense Management for Expense Management in 2012, Rocket.chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Bank of Belgium is running and its propensity to invest more and deepen its relationship with MobileXpense , Rocket.chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Bank of Belgium revenues, which have grown to $1.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Bank of Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Bank of Belgium Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MobileXpense | Legacy | MobileXpense Expense Management | Expense Management | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, National Bank of Belgium implemented MobileXpense Expense Management. MobileXpense Expense Management was introduced as an Expense Management solution to centralize travel and expense administration for the bank, aligning expense processing with finance and corporate travel functions.
The deployment leveraged MobileXpense core modules for end user expense capture and receipt management, automated reimbursement workflows, policy enforcement and approval routing, and accounting export capabilities. The implementation used MobileXpense capabilities for planning and booking coordination through the expense lifecycle, and incorporated compliance controls for tax and VAT procedures consistent with MobileXpense’s multi-country compliance framework.
The solution was delivered as a Software as a Service instance and integrated with the bank’s existing Enterprise Resource Planning and payroll systems for accounting posting and payroll reimbursement flows, reflecting MobileXpense’s flexible ERP and payroll integration approach. Governance was organized around finance and travel approvers with role based access, audit trails and configuration of expense policies to match statutory requirements in Belgium.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, National Bank of Belgium deployed Rocket.chat on its public website. Rocket.chat is implemented as a web-embedded conversational interface under the Chatbots and Conversational AI category to support visitor messaging and real-time inquiries.
The implementation centers on the Rocket.chat web widget and associated server-side application, delivering real-time messaging, a staff operator console, and conversational workflows consistent with Chatbots and Conversational AI deployments. Operational scope is focused on public website visitor engagement and digital communications for banking and financial services functions, with configuration oriented toward web channel routing, human agent handoff, and moderation workflows that align with standard conversational platform practices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, National Bank of Belgium implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing solution to support external facing virtual events, stakeholder briefings, and remote collaboration for the bank.
The implementation is configured for browser based access from the website, enabling video conferencing, audio bridging, screen sharing, meeting scheduling, and participant management capabilities. Cisco Webex Meetings delivers standard conferencing controls including host moderation and attendee permissions consistent with Audio Video and Web Conferencing functional requirements.
Operational coverage focuses on corporate communications and external affairs, providing a web facing channel for citizens, regulated entities, and external stakeholders to join meetings without internal network access. Governance is oriented around access control, meeting moderation processes, and content sharing policies to align secure web conferencing with the bank's regulatory posture.
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Collaboration | Collaboration |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2010 | 2011 |
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IT Decision Makers and Key Stakeholders at National Bank of Belgium
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Bank of Belgium Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Bank of Belgium IT executives and key decision makers. This section highlights National Bank of Belgium's latest recorded technology evaluations, including ION Wallstreet Suite for Treasury Management on 2025-08-06 and ServiceNow Governance, Risk, and Compliance (GRC) for Governance, Risk and Compliance on 2025-05-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Bank of Belgium digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD National Bank of Belgium Technographics
National Bank of Belgium is a Banking and Financial Services organization based in Belgium,
with around 1702 employees and annual revenues of $1.37 billion.
National Bank of Belgium operates a diverse technology stack with applications such as
MobileXpense Expense Management, Rocket.chat and Cisco Webex Meetings,
covering areas like Expense Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
National Bank of Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MobileXpense, Rocket.chat and Cisco Systems.
National Bank of Belgium recently adopted applications including
Microsoft Azure Cloud Services in 2021, Cisco Webex Meetings in 2020 and Platform.sh in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Bank of Belgium’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Bank of Belgium’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Bank of Belgium technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.