National Guardian Life Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by National Guardian Life and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 National Guardian Life employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Guardian Life has purchased the following applications: EXL LifePRO for Insurance Policy Administration in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, DNN Evoq Content for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Guardian Life is running and its propensity to invest more and deepen its relationship with EXL , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Guardian Life revenues, which have grown to $855.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Guardian Life intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EXL | Legacy | EXL LifePRO | Insurance Policy Administration | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 National Guardian Life implemented EXL LifePRO as its strategic Insurance Policy Administration platform for policy administration and servicing. EXL LifePRO was positioned to support both NGLs existing business and the individual life and annuity blocks acquired from Madison National Life, with the vendor license and support agreement described in public filings and announcements.
The EXL LifePRO implementation emphasized core Insurance Policy Administration capabilities, including new business intake, agent and commission management, policy administration, billing and collections, claims processing, reinsurance support and client management. EXL LifePRO was referenced as an end to end administration platform that would host ordinary life, universal life and annuity product processing alongside preneed workflows as part of a consolidated policy administration estate.
Operational scope for the deployment covered integration of recently acquired blocks representing approximately 280,000 policyholders and rollup of NGLs existing inforce portfolio toward a single administration platform. More than one million policyholders are part of NGLs overall book, and the LifePRO adoption was intended to unify processing for individual life and annuity lines across the companys licensed footprint in 49 states and the District of Columbia.
Governance and rollout messaging emphasized consolidation into a single system and platform flexibility, with NGL stating plans to migrate existing policies to LifePRO over time. The company framed LifePRO as a foundation to bolster customer service and to provide a flexible platform to support growth and operational objectives, while noting that the acquired Madison National Life blocks were already supported on the LifePRO platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotNetNuke | Legacy | DNN Evoq Content | Web Content Management | Content Management | n/a | 2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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