National Institutes of Health
9000 Rockville Pike,
Bethesda, 20892, MD,
United States
Bethesda, 20892, MD,
United States
1 301-496-4000
Government
National Institutes of Health Technographics
National Institutes of Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Institutes of Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18478 National Institutes of Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Institutes of Health has purchased the following applications: Kofax MarkView for AP Automation in 2012, Freelancer Enterprise for Contingent Labor Management in 2023, AppWorx Workload Automation for Business Process Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Institutes of Health is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , Freelancer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Institutes of Health revenues, which have grown to $45.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Institutes of Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Institutes of Health Tech Stack and Enterprise Applications
National Institutes of Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, National Institutes of Health implemented Kofax MarkView as an AP Automation solution to centralize invoice capture and streamline routed approval workstreams. The deployment targeted accounts payable processing in Bethesda MD operations, where accounting technicians interact daily with scanned invoice images and automated workflows to prepare payment actions.
Kofax MarkView was configured to provide invoice capture and imaging, automated workflow routing, exception and disallowance handling, and payment initiation capabilities. The implementation included document indexing and retrieval, role-based task queues for accounting technicians, and configuration to surface award-related invoice elements for specialized processing.
Operational integrations explicitly include the NBS NIH business system for payment posting, Oracle financials for financial ledger interactions, iSupplier for supplier invoice touchpoints, and inbound scanned images from the OFM mail room as the document intake source. The solution is used alongside award documents and central point of distribution processes to support invoice lifecycle orchestration across payment, award, and procurement touchpoints.
Governance and process controls emphasize federal compliance, technicians trained on the Prompt Payment Act and bill payment procedures, and daily operational practices such as vendor inquiry handling and mailing manual unpayable notices. The Kofax MarkView AP Automation deployment is documented as part of standard operating procedures for invoice review, validation, and routing within NIH accounts payable.
|
|
|
|
|
ERP Financial | ERP |
|
2016 | 2016 |
|
National Institutes of Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freelancer | Legacy | Freelancer Enterprise | Contingent Labor Management | HCM | n/a | 2023 | 2023 |
In 2023 the National Institutes of Health contracted with Freelancer through the NASA Tournament Lab to administer the TARGETED Genome Editor Delivery Challenge using Freelancer Enterprise and leveraging Contingent Labor Management capabilities for innovation sourcing. The engagement supported an R&D biomedical innovation use case in the United States, with NIH and Freelancer co-designing challenge parameters and a public prize competition carrying a $6,000,000 total prize purse.
Implementation emphasis was on Freelancer Enterprise functions for challenge administration and contingent labor sourcing, Freelancer supported challenge design and management, and the implementation reflected common Contingent Labor Management workflows. Inferred functional modules included structured participant onboarding, submission and entry management, milestone tracking and adjudication workflows, and orchestration of prize disbursement processes, aligned with the lifecycle of a large prize challenge.
Operational scope covered NIH Common Fund research program stakeholders and centralized challenge operations in the United States, with Freelancer administering the public challenge portal and coordinating solver engagement through the NASA Tournament Lab channel. Governance was organized around contest rules, managed evaluation processes and NIH oversight of scientific scope and prize terms, reflecting a sourced contingent labor model applied to innovation challenge administration.
|
|
|
|
|
Core HR | HCM |
|
2016 | 2016 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
National Institutes of Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, the National Institutes of Health implemented AppWorx Workload Automation within its Business Process Management toolset to orchestrate scheduled workloads across its Oracle application landscape. The implementation centered on AppWorx Workload Automation as a scheduler and orchestration layer integrated into the on-premises Oracle E-Business Suite R12 environment at NIH Bethesda, managed by a six person Oracle Apps DBA team working with project management and end users.
AppWorx Workload Automation was deployed against an Oracle stack that included Oracle Database instances undergoing upgrades from 12c to 19c and EBS instances moving from R12.2.3 to R12.2.9, with supporting middleware updates to WebLogic and JDK levels as part of the runtime environment. The Oracle Apps DBA responsibilities included installation, configuration, database administration, cloning, patching, performance tuning, and backup and recovery, and the team implemented Oracle REST Data Services to expose on-premise databases via REST for operational tooling and automation tasks.
The implementation connected AppWorx Workload Automation to a portfolio of functional applications, including e-voucher, CAPS, e-Profile, PTM, Prism, Sunflower, Kofax, Loftware, and GRC, enabling centralized scheduling and orchestration of batch jobs and integration points across those systems. Specific application lifecycle work included Prism upgrades from 7.2 SP7 to 7.3 SP3, GRC upgrades from 8.6.5 to 8.6.6, WebLogic upgrades from 12.1.3 to 12.2.2, and application of CPU and PSU patches across EBS, Sunflower, Prism, and CAPS.
Process governance emphasized repeatable deployment and configuration, the team streamlined and documented procedures to install and deploy configurations across instances and collaborated with project management and users to align job schedules and operational runbooks. The deployment narrative also reflects architectural considerations for Oracle on cloud platforms, with involvement in evaluations of Oracle Database on AWS RDS versus EC2 and related licensing and migration tradeoffs, while AppWorx Workload Automation remained the central Business Process Management orchestration layer for NIH applications.
|
|
|
|
|
Enterprise Asset Management | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Laboratory Management | ERP Services and Operations |
|
2019 | 2019 |
|
National Institutes of Health AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
ML and Data Science Platforms | AI Development |
|
2025 | 2025 |
|
National Institutes of Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2024 | 2024 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2019 | 2019 |
|
National Institutes of Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2015 | 2015 |
|
National Institutes of Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2020 | 2020 |
|
National Institutes of Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
National Institutes of Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
National Institutes of Health PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2024 | 2024 |
|
National Institutes of Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2023 | 2023 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
National Institutes of Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Archive as a Service (AaaS) | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Disaster Recovery as a Service (DRaaS) | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at National Institutes of Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director, Division of Information Technology | Director | IT | |
|
|
|
Acting Deputy Director, HR Systems, Analytics and Information Division, Office of Human Resources | Director | HR | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Deputy Director for Management & Chief Financial Officer | Director | Finance | |
|
|
|
Director, Financial Reporting Division | Director | Finance | |
|
|
|
Financial Reporting Branch Chief | CXO | Finance | |
|
|
|
Travel Policy Branch Chief | Manager | Operations | |
|
|
|
Director, Office of Financial Management | Director | Finance | |
|
|
|
Deputy Director, Office of Financial Management (OFM) | Director | Finance | |
|
|
|
Director, Financial Operations Division | Director | Finance | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Director, Center for Information Technology | Director | IT | |
|
|
|
Director HR Systems, Analytics and Information Division | Director | HR | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Deputy Director for the Center for Information Technology | Director | IT | |
|
|
|
Director of Data & Analytics | Director | IT | |
|
|
|
IT Manager | Manager | IT | |
|
|
|
Data Manager | Manager | IT | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Chief Technology Officer, National Institute of Allergy and Infectious Diseases | CXO | IT | |
|
|
|
CTO - Enterprise Architecture | Manager | IT | |
|
|
|
Senior Technology Executive | Director | IT | |
|
|
|
Director Office of Financial Management and Deputy CFO NIH | Director | Finance | |
|
|
|
Director, Division of Program Management, Office of Financial Managment | Director | Finance | |
|
|
|
Deputy NIH Legal Advisor | Manager | Legal | |
|
|
|
NIH Legal Advisor | Manager | Legal | |
|
|
|
Director, Office of Human Resources | Director | HR | |
|
|
|
Contract Management | CXO | Finance | |
|
|
|
Head, IT & Technical Services; Senior Technical Information Specialist | Director | IT | |
|
|
|
Director, Division of Information Technology | Director | IT | |
|
|
|
Accountant | Manager | Finance | |
|
Apps Being Evaluated by National Institutes of Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Institutes of Health IT executives and key decision makers. This section highlights National Institutes of Health's latest recorded technology evaluations, including PolyAI for Chatbots and Conversational AI on 2025-12-21, Palantir Foundry for Analytics and BI on 2025-09-12, and IBM Maximo for Enterprise Asset Management on 2025-06-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Institutes of Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-21 | National Institutes of Health | Evaluated | PolyAI | PolyAI | Chatbots and Conversational AI | AI-Powered Application |
| 2025-09-12 | National Institutes of Health | Evaluated | Palantir Technologies | Palantir Foundry | Analytics and BI | Analytics and BI |
| 2025-06-10 | National Institutes of Health | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-04-03 | National Institutes of Health | Evaluated |
|
|
Fleet Management | SCM |
| 2024-12-04 | National Institutes of Health | Evaluated |
|
|
Chatbots and Conversational AI | AI-Powered Application |
| 2024-12-04 | National Institutes of Health | Evaluated |
|
|
Portfolio and Investment Management | Investment Management |
| 2024-10-23 | National Institutes of Health | Evaluated |
|
|
Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD National Institutes of Health Technographics
National Institutes of Health is a Government organization based in United States,
with around 18478 employees and annual revenues of $45.18 billion.
National Institutes of Health operates a diverse technology stack with applications such as
Kofax MarkView, Freelancer Enterprise and AppWorx Workload Automation,
covering areas like AP Automation, Contingent Labor Management and Business Process Management.
National Institutes of Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Freelancer and Broadcom.
National Institutes of Health recently adopted applications including
H2O.ai in 2025, SAS Visual Analytics in 2024 and Prism PPM in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Institutes of Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Institutes of Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Institutes of Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.