Boston, 2210, MA,
United States
National Mentor Holdings, Inc. Technographics
National Mentor Holdings, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Mentor Holdings, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 National Mentor Holdings, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Mentor Holdings, Inc. has purchased the following applications: SAP Concur Expense for Expense Management in 2012, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Mentor Holdings, Inc. is running and its propensity to invest more and deepen its relationship with SAP , iCIMS , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Mentor Holdings, Inc. revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Mentor Holdings, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Mentor Holdings, Inc. Tech Stack and Enterprise Applications
National Mentor Holdings, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2012 | 2012 |
In 2012, National Mentor Holdings, Inc. implemented SAP Concur Expense as its Expense Management solution. The implementation aligned directly with the company role as procurement and contract expert for the American Express Travel Program and its administration of the Travel Booking Portal Tool Concur, positioning SAP Concur Expense to support corporate travel booking and expense workflows. SAP Concur Expense was adopted to centralize employee expense reporting and to integrate travel booking reconciliation into the expense lifecycle.
The deployment leveraged standard Expense Management capabilities, including electronic expense reporting, receipt capture, policy compliance controls, multi level approval workflows, corporate card and travel reconciliation, and audit trail functionality. Configuration work emphasized mapping Concur expense policies to contract and procurement rules used by administrators of the Travel Booking Portal Tool Concur. The full application name SAP Concur Expense is used across operational procedures to ensure consistency in policy enforcement and reporting.
Integration activity documented the linkage between SAP Concur Expense, the Travel Booking Portal Tool Concur, and the American Express Travel Program for booking data and reconciliation processes. Operational coverage focused on finance, procurement, contract administration, and travel teams within the United States, with governance practices centralizing expense policy enforcement and approval workflows under finance and procurement administrators. Change activities concentrated on consolidating booking administration, expense capture, and policy controls within SAP Concur Expense to support the companys role in the American Express Travel Program.
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National Mentor Holdings, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, National Mentor Holdings, Inc. implemented iCIMS Recruit Applicant Tracking System. The deployment established iCIMS Recruit as the enterprise Applicant Tracking System to centralize job postings and application intake on the company website and to bring consistent recruiting controls to Talent Acquisition and HR functions.
Configuration work focused on career site integration, requisition and job posting management, candidate intake and resume parsing, interview workflow orchestration, offer management, and recruiting reporting. iCIMS Recruit Applicant Tracking System was configured to automate candidate status transitions, email communication templates, and requisition approval workflows that align recruiting operations with HR processes.
The implementation embedded iCIMS Recruit into the corporate careers portal to capture applications directly and centralize candidate records within the ATS. Operational ownership was organized under Talent Acquisition with defined governance for requisition approvals, candidate lifecycle statuses, and recruiting data stewardship. Reporting and compliance workflows were instrumented within the Applicant Tracking System to provide audit trails and standardized recruiting data for HR operations.
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2015 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2018 |
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Workforce Management | HCM |
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2015 | 2015 |
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National Mentor Holdings, Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2010 | 2018 |
In 2010, National Mentor Holdings, Inc. implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize reporting and analytics workflows. The Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) deployment targeted Analytics and BI use cases across IT support, reporting, and data mart operations at the organization.
The implementation included report design, development, and QA processes to produce custom operational and client-facing reports. Functional capabilities delivered included Microsoft SQL Server query development using T SQL, report rendering via SQL Server Reporting Services SSRS, multidimensional analysis capabilities via SSAS, and ETL orchestration using SSIS alongside Pentaho driven ETL methodologies to populate data marts and operational data stores.
Operational integrations explicitly included capture of IT support requests through the EasyVista web portal to drive ticketed report requests and audit trails, and implementation of Business Objects Crystal Reports 14.0 into Netsmart’s myAvatar Suite for embedded reporting. The environment was built on Microsoft SQL Server and SQL Server Reporting Services components, with Business Objects Crystal Reports 14.0 used in parallel for product enhancement reporting requirements.
Governance and process controls centered on documenting all system enhancements for audit purposes using EasyVista workflow features, and following a structured design, develop, and QA lifecycle for reports based on user specifications. National Mentor Holdings, Inc. Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) therefore combined Analytics and BI platform components with ticketed request workflows and audit-oriented documentation to support reporting, ETL, and operational data store maintenance.
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National Mentor Holdings, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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National Mentor Holdings, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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National Mentor Holdings, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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National Mentor Holdings, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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National Mentor Holdings, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at National Mentor Holdings, Inc.
Apps Being Evaluated by National Mentor Holdings, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||