National Park Service
1849 C Street NW,
Washington, 20240, DC,
United States
Washington, 20240, DC,
United States
1 202-208-6843
Professional Services
National Park Service Technographics
National Park Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Park Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19114 National Park Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Park Service has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2016, Moodle LMS for Learning and Development in 2017, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Park Service is running and its propensity to invest more and deepen its relationship with Microsoft , Moodle , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Park Service revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Park Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Park Service Tech Stack and Enterprise Applications
National Park Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 the National Park Service implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to establish a FedRAMP approved Azure cloud based ERP and mPOS program. The procurement defined a $12.7M program scope that expands organizational operating boundaries between the National Park Service and the Department of the Interior and targets rollout to 165 NPS facilities, with capital planning and investment controls governing spend and earned value management oversight.
The implementation combined Microsoft Dynamics 365 for Retail commonly referenced as D365R and Microsoft Dynamics 365 for Finance and Operations to deliver core retail and financial modules, and incorporated PowerBi for cloud analytics and reporting. Functional capability focus included point of sale mPOS processing, recreation fee collection and accounting workflows, merchant identification and credit card acceptance handling, and consolidated financial reporting consistent with fee collection business unit functions.
Architecturally the solution was provisioned in a Microsoft FedRAMP approved Azure environment, and program activities included creation and maintenance of a security boundary in the Department of the Interior Cyber Security Assessment and Management CSAM system. IT security staff were led through Authority to Operate authorization tasks to align the D365R deployment with Federal Information Security Modernization Act FISMA requirements, while operations teams continued operations and maintenance of existing point of sale applications and hardware concurrent with the rollout.
Program governance emphasized Information Technology Adoption and Information Security, with responsibilities spanning IT management, capital planning and investment control, development modernization and enhancement, operations and maintenance, quality control and assurance, and information and technology cyber security. The platform selection was documented as addressing operational performance and accountability concerns and ensuring effective use of technology while adhering to business priorities and cyber security requirements.
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National Park Service HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, the National Park Service implemented Moodle LMS on its website to provide Learning and Development capabilities for agency training needs. The deployment uses Moodle LMS as the primary platform for course delivery, content hosting, and learner management across the agency.
Configuration emphasizes course catalog management, instructor and learner role definitions, enrollment workflows, and assessment and certification features typical of Learning and Development platforms. Administrators configured content repositories, multimedia support, and course sequencing to support onboarding and ongoing professional development.
The platform is hosted on the public website nps.gov, enabling centralized access through the agency web presence. Operational coverage is focused on agency training functions, including staff development, compliance training, and program-specific instructional delivery.
Governance is structured with centralized LMS administration, role-based access controls, content approval workflows, and course lifecycle management to maintain consistency and auditability. Moodle LMS is used to operationalize Learning and Development terminology such as course creation, enrollment management, assessments, and reporting for the National Park Service.
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National Park Service ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 the National Park Service implemented IBM Maximo as its Enterprise Asset Management platform. The deployment was executed under a Distributed Information Technology contract focused on NPS Projects, with work noted for customized IBM Maximo Asset Management software and accompanying custom web applications. Section 508 compliance was a specific criterion during configuration and delivery.
Configuration work emphasized core Enterprise Asset Management capabilities typical of Maximo, including centralized asset registry functions, work order and maintenance scheduling workflows, and condition based inspection records. Customizations tailored the IBM Maximo implementation to National Park Service operational patterns, and custom web applications were developed to surface Maximo data and task workflows for field and administrative users.
Governance followed the DIT contract model, embedding accessibility testing and configuration control into the rollout process. Operational coverage targeted NPS asset and facilities management functions across designated NPS Projects, with process adjustments to support standardized maintenance workflows, role based access, and documentation for ongoing system administration.
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National Park Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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National Park Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Customer Experience | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
|
2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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National Park Service PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2013 | 2013 |
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National Park Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at National Park Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Park Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Park Service IT executives and key decision makers. This section highlights National Park Service's latest recorded technology evaluations, including IBM Maximo for Enterprise Asset Management on 2026-03-03, Microsoft Playwright Testing for Test Automation Platform on 2025-08-28, and Givebutter for Donor and Fundraising Management on 2025-08-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Park Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-03 | National Park Service | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-08-28 | National Park Service | Evaluated | Microsoft | Microsoft Playwright Testing | Test Automation Platform | PaaS |
| 2025-08-13 | National Park Service | Evaluated | Givebutter | Givebutter | Donor and Fundraising Management | CRM |
FAQ - APPS RUN THE WORLD National Park Service Technographics
National Park Service is a Professional Services organization based in United States,
with around 19114 employees and annual revenues of $4.00 billion.
National Park Service operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Moodle LMS and IBM Maximo,
covering areas like ERP Financial, Learning and Development and Enterprise Asset Management.
National Park Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Moodle and IBM.
National Park Service recently adopted applications including
Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2023, Amazon CloudFront in 2021 and IBM Maximo in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Park Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Park Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Park Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.