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National Science Foundation Technographics
National Science Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Science Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1483 National Science Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Science Foundation has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Granicus govDelivery for Citizen Engagement in 2015, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Science Foundation is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Science Foundation revenues, which have grown to $9.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Science Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Science Foundation Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, the National Science Foundation implemented Zoom to provide a web based conferencing layer for agency communications and public event delivery. The National Science Foundation uses Zoom on their website, leveraging Zoom for Audio Video and Web Conferencing to host virtual meetings, public webinars, and stakeholder briefings accessible directly from NSF.gov.
Deployment focused on embedding Zoom meeting and webinar components into public facing web pages and provisioning a centrally managed conferencing capability for program offices and communications teams. Functional modules in use include meeting orchestration, webinar broadcasting, and participant access and registration workflows, with central IT responsible for account provisioning and event publishing on the NSF site.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015 the National Science Foundation implemented Granicus govDelivery on its website. Granicus govDelivery is deployed as the Citizen Engagement channel for NSF public communications and stakeholder outreach, operating as a site-embedded subscription and email notification service to distribute announcements, funding opportunities and agency updates.
The implementation emphasizes subscriber management, targeted distribution and segmentation, content scheduling and delivery orchestration, and reporting with engagement analytics to support editorial planning. Operational ownership is held by NSF communications and public affairs teams, which configure subscription topics, approval workflows and scheduled sends to manage public-facing notifications.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, the National Science Foundation deployed Atlassian Jira Service Desk as its IT Service Management solution on its public website. Atlassian Jira Service Desk delivers a web facing service portal for service requests, incident and request tracking, and knowledge base access consistent with IT Service Management functional patterns. The implementation is structured around request intake, ticket lifecycle orchestration, workflow automation and role based queues to support IT helpdesk operations.
The deployment integrates the Atlassian Jira Service Desk portal into NSF's website to provide public facing request intake and service catalog visibility for staff and external users. Configuration aligns with standard IT Service Management capabilities, including request types, SLA definitions, automated routing and customer notifications to coordinate triage, escalation and fulfillment workflows. Governance emphasis is on ticket ownership, formalized request fulfillment procedures and operational workflows for IT and service owners.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at National Science Foundation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by National Science Foundation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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