Louisville, 40223, KY,
United States
National Supply Network Technographics
National Supply Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Supply Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 National Supply Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Supply Network has purchased the following applications: Visa Authorize.Net for Payment Processing in 2014, Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Supply Network is running and its propensity to invest more and deepen its relationship with Visa , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Supply Network revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Supply Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Supply Network Tech Stack and Enterprise Applications
National Supply Network ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2014 | 2014 |
In 2014, National Supply Network implemented Visa Authorize.Net on its website as the Payment Processing solution for online checkout and transaction authorization. The deployment places Visa Authorize.Net at the gateway layer of the company storefront, routing card authorizations and captures through the Visa Authorize.Net service. National Supply Network Visa Authorize.Net Payment Processing supports the distributor's ecommerce business function for its U.S. operations and centralizes online payment flows from the public site into merchant processing.
The implementation uses Visa Authorize.Net as a web facing payment gateway, providing transaction authorization, capture workflows, and tokenization capabilities consistent with Payment Processing platforms. Operational ownership is concentrated within payment and finance functions where reconciliation, refund handling, and authorization dispute workflows are managed. Governance and operational controls align with standard Payment Processing requirements including transaction logging and settlement reporting, reflecting category-aligned responsibilities for a small distribution company.
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National Supply Network AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, National Supply Network deployed Tidio Live Chat, a Chatbots and Conversational AI application, on its corporate website to capture and respond to inbound customer inquiries and online sales leads. The implementation uses the Tidio Live Chat widget embedded in web pages, positioning the application as the primary web channel for customer support and pre sales engagement for a 10 person distribution firm.
The Tidio Live Chat configuration centers on a lightweight chat widget, real time agent messaging, automated greeting flows and basic chatbot conversation paths consistent with Chatbots and Conversational AI functionality. Administrators configured canned responses, visitor monitoring and a centralized message inbox within the vendor console to standardize inbound handling and to enable quick handoff between automated bot flows and live agents.
Deployment is a cloud hosted SaaS model with the chat script injected into the site, keeping integration scope limited to the website channel. Operational coverage is focused on customer service and sales teams, with a single site rollout and a compact governance footprint suitable for an organization of this size.
Governance and workflow changes emphasize simple admin controls and lightweight process rules to route web visitors into the chat queue and to escalate to live agents when needed. The implementation reflects a category aligned approach to conversational engagement, using Tidio Live Chat within the Chatbots and Conversational AI category to centralize web inquiries and standardize online customer interactions.
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National Supply Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, National Supply Network implemented Microsoft 365. Microsoft 365 is deployed as the company Collaboration platform and its presence is observable on the corporate website. The implementation reflects a small business tenancy supporting a United States based distribution firm with approximately ten employees, oriented to core internal communication and document workflows.
The Microsoft 365 deployment centers on collaboration capabilities typical of the platform, including cloud email and Exchange style messaging, SharePoint Online and OneDrive file storage for document management and intranet pages, and Microsoft Teams for chat and meetings. Identity and access control are aligned with Microsoft 365 identity services to support centralized account administration and basic sharing governance. Operational coverage targets internal communications, document collaboration, email management, and lightweight content workflows that interact with the corporate website, with administration scaled to the firm size and a single tenant collaboration architecture.
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National Supply Network eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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eCommerce | eCommerce |
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2019 | 2019 |
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National Supply Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at National Supply Network
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Supply Network Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||