Naturgy
Avenida de America, number 38,
Madrid, 28008,
Spain
Madrid, 28008,
Spain
34 921 44 31 36
Utilities
Naturgy Technographics
Naturgy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Naturgy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6670 Naturgy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Naturgy has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP S/4HANA Utilities for Utilities ERP in 2010, IBM Blockchain Platform for Blockchain Platform in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Naturgy is running and its propensity to invest more and deepen its relationship with SAP , IBM , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Naturgy revenues, which have grown to $21.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Naturgy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Naturgy Tech Stack and Enterprise Applications
Naturgy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Naturgy implemented SAP S/4 HANA as its core ERP Financial platform. The deployment was positioned to leverage SAP S/4 HANA running on the SAP HANA in-memory platform, bringing embedded analytics and intelligent automation capabilities into financial operations.
SAP S/4 HANA was configured to address standard ERP Financial capabilities, with implementation emphasis on core finance and controlling functions including general ledger, accounts payable, accounts receivable, asset accounting, treasury and financial close processes. The implementation narrative for SAP S/4 HANA also incorporated platform features referenced in vendor documentation, such as embedded analytics, conversational interfaces and digital assistants, and automation capabilities enabled by AI and robotic process automation.
Operational scope focused on corporate finance and related accounting processes, aligning SAP S/4 HANA with Naturgy's financial reporting and control requirements. Deployment architecture references the SAP S/4 HANA design model, which centers on the SAP HANA real time in-memory database to support transaction processing and live operational analytics.
Governance and process workstreams were oriented toward centralizing finance workflows and instrumenting embedded analytics for decision support, with configuration and master data governance aligned to SAP S/4 HANA best practices for ERP Financial implementations. The narrative reflects an implementation that leverages SAP S/4 HANA platform capabilities to standardize financial processes and enable future extensions to automation and analytics.
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Expense Management | ERP |
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2010 | 2010 |
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Naturgy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Utilities | Utilities ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Gas Natural implemented SAP S/4HANA Utilities as its Utilities ERP, establishing a centralized enterprise resource planning backbone for utility operations in Spain. The deployment targeted finance, commercial customer service, network operations and asset management functions across the organization, aligning transactional systems under a single application for core utility processes.
SAP S/4HANA Utilities was configured to support core utility modules including billing and invoicing, meter to cash workflows, asset and workforce management, procurement and financial accounting. Configuration work emphasized standardizing customer billing processes and operational workflows while enabling asset lifecycle management and field workforce orchestration within SAP S/4HANA Utilities.
Operational integrations were designed around meter data management streams, geographic information system interfaces and enterprise finance and customer information flows to reconcile operational and commercial records. These integrations supported end to end transaction orchestration from meter reads through customer billing and financial posting, preserving transaction integrity across operational and financial domains.
Governance emphasis centered on centralized master data stewardship and process standardization, with change controls to align invoicing, revenue recognition and asset accounting across business functions. Rollout sequencing used staged functional cutovers to limit operational exposure while embedding Utilities ERP process controls into commercial and operational teams.
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Naturgy Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
In 2019, Naturgy implemented IBM Blockchain Platform as part of a broader hybrid cloud strategy with IBM to secure its network and enable new utility services. Naturgy is a Spanish multinational utility serving 18 million gas and electric consumers, and the IBM Blockchain Platform deployment is framed to support data-driven consumer services and operational modernization.
The deployment uses IBM Blockchain Platform as a Blockchain Platform integrated into a hybrid cloud architecture, combining distributed ledger capabilities with cloud-hosted data stores and IoT telemetry ingestion. Functional capabilities described include secure provenance and sharing of smart meter data, smart contract orchestration for flexible pricing and billing transparency, and API surfaces to support consumer self-service portals and field worker applications.
Integrations explicitly referenced include smart meter data sources and front-end consumer and field applications, while the engagement also leverages IBM Watson AI capabilities for employee virtual assistants and IT automation. Operational scope covers customer billing and pricing processes, field operations, and internal IT support workflows, aligning blockchain recordkeeping with meter telemetry and service applications.
Governance and rollout are governed through a ten year strategic agreement and access to a virtual IBM innovation hub for research and iterative solution design, intended to steer adoption of blockchain, IoT, AI, and cloud capabilities. Outcomes explicitly stated include enabling consumer self-services and greater billing transparency through the IBM Blockchain Platform, and the ability to compose smart services from smart meter data.
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Naturgy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Naturgy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Naturgy Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Naturgy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Naturgy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Naturgy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Naturgy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Naturgy Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Naturgy
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Head of SAP & Corporate Apps | Director | IT | |
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IT Strategy & Technology Innovation | CXO | IT | |
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Chief Executive | CXO | Finance | |
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Director of Internal Audit, Compliance and Internal Control | Director | Finance | |
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Head of IT Planning | Director | IT | |
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Financial Controller | Director | Finance | |
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Purchasing Responsible for Information Systems and Transverse Services | Manager | IT | |
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Corporate Treasurer | CXO | Finance | |
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Head of IT Internal Control | Director | IT | |
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Head of IT Project Area | Director | IT | |
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IT Controller | Director | IT | |
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Contracts Management Director | Director | Finance | |
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Logistics & Suppliers Quality Manager | Manager | Supply Chain | |
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Purchasing Director | Director | Procurement | |
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Category Manager Generation Services | Manager | Procurement | |
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Apps Being Evaluated by Naturgy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Naturgy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Naturgy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Naturgy Technographics
Naturgy is a Utilities organization based in Spain,
with around 6670 employees and annual revenues of $21.19 billion.
Naturgy operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP S/4HANA Utilities and IBM Blockchain Platform,
covering areas like ERP Financial, Utilities ERP and Blockchain Platform.
Naturgy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and IBM.
Naturgy recently adopted applications including
Kyndryl IT Modernization in 2025, Oracle Cloud Infrastructure in 2023 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Naturgy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Naturgy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Naturgy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.